Service Administrator
Logistik, försäljning och verksamhet · HR och administration · Kontorsadministration · Säljverksamhet
I korthet
Scania is seeking a motivated Service Administrator to join their Avonmouth team. This full-time, permanent role involves daily costing for the branch, working closely with internal departments and adhering to company standards for invoicing, warranty, and repairs. The position offers a competitive salary starting from £27,000, along with a comprehensive benefits package including training, holiday, pension, and life insurance.
Ansvarsområden
- Answer the phone in a friendly and open manner using the company standard greeting.
- Invoice and control branch work in progress.
- Check the system to ensure campaigns are completed and costed correctly.
- Work within credit control policy and procedures.
- Carry out the costing on warranty, retail, repair and maintenance to company standards.
- Supply fully priced estimates of repairs required and ensure work is authorised where required.
- Audit job cards, associated service documentation and customer defect procedures for accuracy and adherence to internal and external procedures.
- Resolve and assist in invoice queries as and when necessary.
- Assist with other administration duties as required.
- Ensure all customer complaints are escalated to the manager ensuring the quickest resolution possible.
Krav
- In-house training provided to support career progression
- 25 days holiday which increases with service + public holidays
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
- Must have experience in administration
- Must be proficient in costing and invoicing
- Familiarity with auditing procedures
- Ability to resolve invoice queries
- Experience in escalating customer complaints
Önskade kvalifikationer
- Customer First
- Respect
- Elimination of Waste
- Responsibility
- Team Spirit
Förmåner
- In-house training provided to support career progression
- 25 days holiday which increases with service + public holidays
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
- Industry-leading employment package
- Financial incentive schemes
Färdigheter
InvoicingCostingAuditingAdministration
#Service Administrator#Avonmouth#Scania#Costing#Invoicing#Warranty#Repair#Maintenance#Customer Complaints#Administration#Benefits#Pension#Life Insurance#Training#Career Progression#Diversity#Inclusion
Om Scania Group
Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.
Företag
Scania GroupPublicerade jobb
för 4 dagar sedan
Upphör
om 2 veckor
Anställningstyp
Heltid
Arbetsform
På plats
Lön
27 000 GBP / år
Timmar per vecka
37.5
Erfarenhetsnivå
Mellannivå
Platser
Avonmouth, United Kingdom
Sökande
Ansök tidigt
Liknande jobb
Microsoft
United KingdomAI Workforce Specialist
74,4–106 tn GBP/år Heltid Ansök tidigt Publicerad för 4 dagar sedan
ASSA ABLOY Group
Denton, United KingdomApprentice Administrator
Heltid Ansök tidigt Publicerad för 4 dagar sedan
Electrolux Group
Saint-Denis, France +2 flerRegional Sales Manager Ouest
Heltid Ansök tidigt Publicerad för 4 dagar sedan
IKEA
Exeter, United KingdomKitchen Planner
27,5 tn GBP/år Heltid Ansök tidigt Publicerad för 4 dagar sedan
Accenture
United Kingdom +5 flerSecurity Controller
Heltid Ansök tidigt Publicerad för 4 dagar sedan
Volvo Group
Göteborg, SwedenDirector Data Governance & Management
Heltid Ansök tidigt Publicerad för 4 dagar sedan