Product Specialist - Load & Haul
Tillverkning och produktion · Produktion och montering · Produktionsteknik
I korthet
Ansvarsområden
- Provide on-site technical assistance to resolve issues.
- Build strong customer relationships.
- Travel within the Sandvik ANZ region to deliver technical support.
- Deliver technical training on operation, maintenance, and troubleshooting.
- Support end users, operators, and service personnel with complex technical issues.
- Provide feedback to Technical Support Managers and Factory Product Engineering.
- Assist with collecting accurate data for warranty claims and engineering enhancements.
- Review spare parts recommendations with the Parts organisation.
- Provide information to ensure accuracy of Machine Life Operating Costs (MLOC).
- Investigate warranty claims proactively and reactively.
- Facilitate technical and operational training (70% classroom, 30% onsite).
Krav
- Relevant Mechanical and/or Electrical Trade Certificate (or equivalent).
- Minimum of seven years’ post-trade experience within underground mining operations.
- Certificate IV Training and Assessment.
- Advanced knowledge and hands-on experience with Sandvik equipment.
- Strong written and verbal communication skills.
- Excellent interpersonal abilities.
- Proficiency across relevant computer systems.
- Ability to perform under pressure and respond quickly to operational needs.
- Adaptable and flexible in changing environments.
- Ability to work collaboratively as part of a diverse team.
- Right to live and work in Australia.
- Successfully complete a pre-employment medical.
Önskade kvalifikationer
- Previous experience in a similar role will be highly regarded.
Förmåner
- A competitive remuneration package.
- Salary sacrifice options.
- Length of Service Recognition.
- Paid Parental Leave.
- Flexible working options.
- A comprehensive Employee Assistance Program.
- Employee referral programs.
- Performance‑based bonus incentives.
- Recognition and reward programs.
Färdigheter
Om Sandvik
Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Företag
SandvikPublicerade jobb
för 1 dag sedan
Upphör
om 3 veckor
Anställningstyp
Heltid
Arbetsform
Hybrid
Erfarenhetsnivå
Senior
Platser
Perth, Australia
Brisbane, Australia
Kvalifikation
Sökande
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