Policy Specialist, gTech Ads Customer Experience

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Produktledning

I korthet

Google is seeking a Policy Specialist for gTech Ads Customer Experience. This role involves supporting content updates, generating partner insights, managing project plans, and executing solutions. It requires a Bachelor's degree and 2 years of experience in a technical project management or customer-facing role.

Ansvarsområden

  • Support updating existing solution content or create repeatable content such as best practices recommendations, tutorials, blog articles, and sample code.
  • Ensure effective documentation of repeatable solutions.
  • Generate partner insights and participate in business reviews with partners to formulate partner strategies with minimal guidance.
  • Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
  • Execute solutions based on user/partner/client business objectives and technical requirements.
  • Assist in identifying trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future.

Krav

  • Bachelor’s degree or equivalent practical experience.
  • 2 years of experience in a technical project management or a customer-facing role.
  • Ability to work flexible, non-standard working hours in line with customer requirements.
  • English proficiency.

Önskade kvalifikationer

  • Experience in online advertising in a customer-facing role using Google Ads, the Google Ads product suite, YouTube, or other online advertising systems.
  • Experience using insights from data to influence business decisions.
  • Experience in project management, including initiating workstreams, developing project plans, and fostering cross-organizational collaboration.
  • Policy or billing knowledge.
  • Excellent communication, organizational, customer service, and problem-solving skills.

Förmåner

  • 15% bonus target
  • Equity
  • Benefits package

Färdigheter

Google AdsProject Management
#policy#gtech#ads#customer experience#project management#google ads#online advertising
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Om Google

Innovative Full-Stack Developer | Building Scalable Solutions with Node.js & React

At Google, our mission is to organize the world's information and make it universally accessible and useful. From Search to AI, we develop products and services that improve the lives of billions, empowering individuals and businesses globally. We're driven by a passion for innovation, a commitment to solving complex problems, and a belief in the transformative power of technology. Since our founding in 1998, we've remained dedicated to creating a more helpful and connected world.

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Företag

Google

Publicerade jobb

för 13 timmar sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Lön

176 000–180 000 PLN / år

Erfarenhetsnivå

Medarbetare

Platser

Wrocław, Poland

Gurugram, India

Hyderabad, India

Kvalifikation

Kandidatexamen

Sökande

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