On-Site IT Partner / Inter IKEA

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Mjukvaruutveckling · Cybersäkerhet

I korthet

Provide professional on-site IT support for Inter IKEA in Warsaw, Poland, managing installations, upgrades, and maintenance. Ensure IT security, manage vendor relationships, and contribute to continuous IT service improvements. Requires strong knowledge of hardware, software, networks, Office 365, Power Automate, Azure, Power Apps, and AI.

Ansvarsområden

Perform and manage planned IT activities like installations, upgrades, and maintenance.
Provide professional on-site IT support with a high service level to local co-workers.
Secure support for Inter IKEA IT systems and maintain up-to-date technology knowledge.
Take necessary decisions and actions to solve issues and prioritize them according to business needs.
Perform all daily tasks according to set procedures, rules, and guidelines.
Actively participate in the IT Partners’ network and secure local IT communication.
Provide technical training for onsite support staff and new hires.
Perform preventive maintenance and routine monitoring for IT infrastructure and applications.
Contribute to continuous improvements within IT service desk and on-site.
Be responsible for IT security onsite.
Monitor IT technologies and system trends and evaluate their business benefits.
Manage relationships with Inter IKEA IT, vendors, contractors, and service providers.

Krav

Good knowledge of software, hardware, IP networks, and voice communication.
Good knowledge of IT service management, information security, and data privacy processes and guidelines.
General knowledge of relevant technology standards, trends, and innovations.
Good knowledge of project management tools and methodology.
Experience of managing vendors and service providers.
Risk assessment knowledge.
Very good knowledge of Office 365 tools and environment.
Self-reliant and motivated with a proven ability to work as part of a team as well as independently.
Service-minded and professional, putting end users' needs and Inter IKEA business operations in focus.
Good knowledge of Power Automate, Microsoft Azure, and Power Apps.
Verbal and written fluency in English.

Önskade kvalifikationer

Experience of working within IT, preferably in global organizations.
Familiarity with Microsoft Power Automate and Power Apps platforms.
Experience with Artificial Intelligence (AI) and ability to formulate queries (prompts).

Förmåner

Primarily based in our Warsaw office, with occasional exceptions for remote work.

Färdigheter

Office 365Power AutomateMicrosoft AzurePower AppsAI

#IT support#On-site#Warsaw#Poland#Inter IKEA#Administration#Support Services#Office 365#Power Automate#Microsoft Azure#Power Apps#AI

Om IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

Se alla lediga jobb hos IKEA Läs mer om IKEA Webbplats