Parts Representative

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet · Lagerverksamhet · Inköp

I korthet

The Parts Representative ensures excellent customer service in parts and warehouse operations, focusing on accurate order fulfillment and support. Responsibilities include managing the front counter, processing emergency orders, assisting with inventory, and identifying parts availability solutions.

Ansvarsområden

  • Oversee front counter parts retail desk, including order acceptance, entry, will calls, and distribution.
  • Process emergency part orders promptly.
  • Assist with inventory management, including ordering, shipment tracking, and monitoring backorders.
  • Maintain showroom displays.
  • Identify parts with long lead times and source from alternate suppliers within price guidelines.
  • Manage and invoice ship-direct orders in a timely manner.
  • Maintain accurate documentation of all part orders and customer history.
  • Submit parts warranty and return claims within required timeframes for maximum credit.
  • Communicate parts availability issues to management.
  • Ensure pricing on all orders is correct according to company policy.
  • Conduct daily tracking of outstanding orders and shipments.
  • Perform other duties as assigned by supervisor.

Krav

  • High School diploma or GED preferred.
  • 2-4 years of prior work experience in Construction, Warehouse, or Automotive industry preferred.
  • Valid California Driver’s license.
  • Proficient in standard computer systems (Quipware, Microsoft Office Products).
  • Knowledgeable of warehouse inventory numbering system.
  • Knowledge in shipping methods, material handling equipment and tools.
  • Problem solving and troubleshooting skills.
  • Able to complete in-house certification for Forklift Operator.
  • Good communication and interpersonal skills.

Önskade kvalifikationer

  • Bilingual in Spanish is a plus.

Förmåner

  • Competitive medical, dental and vision insurance.
  • Generous paid time off.
  • Competitive matching retirement savings plans.
  • Working environment where safety, health and wellbeing come first.
  • Focus on professional and personal development through Volvo Group University.
  • Programs to help balance work and personal life.
  • Base pay $25.00 - $33.00/hour.
  • Bonus eligible.

Färdigheter

Microsoft OfficeQuipwareForklift Operator
#transportation#infrastructure#customer service#warehouse#parts#inventory management#sales#automotive
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Om Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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Företag

Volvo Group

Publicerade jobb

för 4 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Lön

25–33 US$ · Förhandlingsbar

Erfarenhetsnivå

Medarbetare

Platser

Fresno, United States

Kvalifikation

Yrkeshögskola

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