HGV Technician Supervisor - London South

Fordon och transporttjänster · Fordonsservice och reparation · Fordonstekniker · Fordonsreparation

I korthet

Volvo Trucks is seeking a hands-on HGV Technician Supervisor to lead their workshop team in London South (Croydon). The role involves supervising technicians, ensuring quality work, and managing customer expectations. Ideal candidates have NVQ Level 3, workshop supervision experience, and a full UK driving licence.

Ansvarsområden

Supervise and support a team of HGV Technicians within the workshop.
Allocate and prioritise work to ensure jobs are completed efficiently and on time.
Oversee servicing, maintenance, inspections and repairs of HGVs and commercial vehicles.
Ensure all work is completed to manufacturer and company standards.
Maintain high standards of health & safety and workshop housekeeping.
Carry out quality checks and ensure vehicles are safe and roadworthy before release.
Diagnose and assist with complex technical issues when required.
Monitor workshop productivity, efficiency and job progress.
Liaise with service advisors, transport operators, customers and other departments.
Support technician training, development and performance.
Ensure all relevant paperwork, job cards and maintenance records are completed accurately.
Promote a positive, professional and safety-focused workshop environment.
Work closely with the team to create high levels of morale and focus.
Ensure work is completed in a timely manner and with excellence in quality.
Effective communication with the Workshop Controller and CSR’s.
Ensure technicians have valid job specifications and time budget prior to work commencing.
Manage customer expectations by working with each stage of the Genuine Volvo Service process.
Maximise shifts performance through effective problem solving, coaching & development.

Krav

Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
Workshop experience – ideally in trucks/buses – with some supervisory know-how.
A strong communicator who can get the best out of a team.
Organised, proactive, and customer focused.
Full UK driving licence (HGV licence a big plus).
Ability to manage and motivate a team of technicians in their daily activities.
Ability to effectively communicate at all levels both written and verbally.
Ability to work in an organised & methodical manner ensuring that all daily tasks are completed.
Ability to delegate work to the appropriate personnel.
Ability to operate GDS and Impact systems, specific to the GVS process stages.
Basic knowledge of Microsoft Outlook.

Önskade kvalifikationer

Experience across heavy vehicle maintenance and repair.
Previous experience as an HGV Technician, HGV Mechanic, Heavy Goods Vehicle Mechanic, or Commercial Vehicle Technician.
Transferable expertise from allied industries such as PSV Technician, PCV Mechanic, Bus and Coach Technician, or Heavy Plant Mechanic / Plant Technician.

Förmåner

25 days holiday raising to 30 days with service + bank holidays.
Generous company pension.
Company-Paid Life Assurance (death in service benefit) for all pension members.
Inhouse training.
Healthcare plan with access to dental insurance.
Enhanced paternity/maternity leave/foster leave.
Cycle to work scheme – save up to 42% on cost of brand new bike.
Free eye test vouchers and contribution towards glasses.
Employee Assistance programs.
Discounts of up to 25% for gym memberships.
Many discounts for family and friends including cinema tickets, flowers & gifts, experience days, tickets for West End shows, holiday and travel discounts.
HGV Licence training.
Electrics Level 1 & 2 training.
E-Mobility Training (future-focused EV systems).
Oscilloscope Diagnostics Training.
Technicians are trained to a minimum Volvo Bronze Level.
Opportunities to progress to Silver, and Gold Level accreditation.

Färdigheter

HGVMicrosoft Outlook

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Om Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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