Parts Representative
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Warehouse Operations · Procurement
In short
The Parts Representative ensures excellent customer service in parts and warehouse operations, focusing on accurate order fulfillment and support. Responsibilities include managing the front counter, processing emergency orders, assisting with inventory, and identifying parts availability solutions.
Responsibilities
- Oversee front counter parts retail desk, including order acceptance, entry, will calls, and distribution.
- Process emergency part orders promptly.
- Assist with inventory management, including ordering, shipment tracking, and monitoring backorders.
- Maintain showroom displays.
- Identify parts with long lead times and source from alternate suppliers within price guidelines.
- Manage and invoice ship-direct orders in a timely manner.
- Maintain accurate documentation of all part orders and customer history.
- Submit parts warranty and return claims within required timeframes for maximum credit.
- Communicate parts availability issues to management.
- Ensure pricing on all orders is correct according to company policy.
- Conduct daily tracking of outstanding orders and shipments.
- Perform other duties as assigned by supervisor.
Requirements
- High School diploma or GED preferred.
- 2-4 years of prior work experience in Construction, Warehouse, or Automotive industry preferred.
- Valid California Driver’s license.
- Proficient in standard computer systems (Quipware, Microsoft Office Products).
- Knowledgeable of warehouse inventory numbering system.
- Knowledge in shipping methods, material handling equipment and tools.
- Problem solving and troubleshooting skills.
- Able to complete in-house certification for Forklift Operator.
- Good communication and interpersonal skills.
Desired Qualifications
- Bilingual in Spanish is a plus.
Benefits
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs to help balance work and personal life.
- Base pay $25.00 - $33.00/hour.
- Bonus eligible.
Skills
Microsoft OfficeQuipwareForklift Operator
#transportation#infrastructure#customer service#warehouse#parts#inventory management#sales#automotive
About Volvo Group
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n
Company
Volvo GroupJob Posted
5 days ago
Employment Type
Full Time
Work mode
On Site
Salary
US$25–33 · Negotiable
Experience Level
Associate
Locations
Fresno, United States
Qualification
Diploma
Applicants
Be an early applicant
Similar Jobs
IKEA
Elizabeth, United StatesRetail Warehouse Associate
US$23.2–32.8/hr Temporary Be an early applicant Posted 3 days ago
Microsoft
United StatesDevOps Cloud Engineering Consultant
US$77.9–156k/yr Full Time Be an early applicant Posted 3 days ago
Microsoft
United StatesConsulting Project Manager
US$77.9–169k/yr Full Time Be an early applicant Posted 3 days ago
ABB
Richmond, United States of AmericaProject Specialist
Full Time Be an early applicant Posted 2 days ago
Microsoft
United StatesPrincipal Software Engineer
US$143–275k/yr Full Time Be an early applicant Posted 2 days ago
Microsoft
United StatesCustomer Success Account Manager
Full Time Be an early applicant Posted 2 days ago