Sales Support & Facilitation Manager
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Sales Management
In short
Become a Sales Support & Facilitation Manager for the Volvo Trucks North America Sales Team in Greensboro, NC. You will focus on continuous improvement, managing the order and delivery process, and ensuring customer satisfaction within the dealer network. This role requires a Bachelor's degree or equivalent experience and at least 3 years in heavy trucks or related sales environments.
Responsibilities
- Represent the Volvo brand to the Dealer Network and customers.
- Drive improvements in sales and operations for Delivery Precision.
- Manage dealer terminations, buybacks, and buy/sell agreements.
- Handle all credits to the dealer network, including Field Transaction forms and sales goodwill.
- Manage corporate inventory to achieve approved levels.
- Process changes to order types upon dealer requests.
- Manage the Demo Program.
- Support the sales process from order to delivery and post-service.
- Act as Sales Liaison with IT, NRV, Fontaine, and Logistics departments.
- Ensure Sales Policies and Procedures are used by the Dealer Network.
- Manage delivery issues to NRV and outside suppliers, communicating delays.
- Administer the Secondary Freight Sales Policy reimbursement process.
- Initiate and manage Sales Policy processes.
- Manage the corporate repurchase process.
- Develop dealer communications to efficiently manage delays and disturbances.
- Perform ad-hoc reporting.
Requirements
- Bachelor’s degree in Business Administration or related discipline, or equivalent experience.
- Minimum of 3 years within heavy trucks related companies.
- Prefer 3-5 years within Volvo Group.
- Professional and respectful demeanor.
- Thorough knowledge of sales policies and procedures.
- Thorough knowledge of business and accounting principles.
- Thorough knowledge of TDP and mainframe systems.
- Working knowledge of dealer sales operations/trucking industry or related sales environment.
- Working knowledge of sales transactions.
- Project management skills.
Desired Qualifications
- Fostering Diversity.
- Lead with passion.
- Perform with purpose.
- Transform with vision.
- In-depth knowledge of Volvo product offerings, features and benefits.
Benefits
- Competitive medical, dental and vision insurance.
- Generous paid time off.
- Competitive matching retirement savings plans.
- Working environment where your safety, health and wellbeing come first.
- Focus on professional and personal development through Volvo Group University.
- Programs to help combine work and personal life.
- Bonus eligible compensation.
Skills
TDPProject management
#Sales#Support#Facilitation#Manager#Transport#Infrastructure#Volvo Group#Volvo Trucks
About Volvo Group
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n
Company
Volvo GroupJob Posted
2 days ago
Expires
in 1 week
Employment Type
Full Time
Work mode
On Site
Salary
US$83,500–103,100 · Negotiable
Experience Level
Mid-Senior
Locations
Greensboro, United States
Qualification
Bachelor
Applicants
Be an early applicant
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