Technical Order Processor

Manufacturing & Production · Production & Assembly · Manufacturing Engineering · Process Improvement

In short

The Technical Order Processor interprets customer specifications and drawings to create manufacturing work-order instructions for doors and frames. This role requires a High School Diploma, strong math and problem-solving skills, proficiency in Microsoft Office and CAD software, and excellent communication abilities. The position is based onsite in Milan, Tennessee.

Responsibilities

Interpret customer specifications, drawings, and order information to create manufacturable work-order instructions.
Research technical requirements and resolve discrepancies.
Prepare or revise detailed drawings.
Communicate with customers and manufacturing partners.
Perform duties related to the processing of customer orders.
Handle technical inquiries from manufacturing and customers.
Produce drawings for manufacturing using AutoCAD or DraftSight.
Submit and document information requests, clarifications, and changes.
Understand and utilize the standard practices of the steel industry.
Communicate with customers on discrepancies and/or application conflicts.
Provide technical and problem-solving support to manufacturing and customers.
Calculate or verify pricing for custom products.
Interpret hardware templates and prepare detailed drawings.
Review order documentation and prepare orders for processing.
Function well in a team environment.

Requirements

High School Diploma or GED
Applied mathematical and problem-solving skills, including algebra and geometry
Ability to interpret hardware templates, blueprints, and architectural or structural drawings
Proficiency in Microsoft Word, Excel, Outlook, and other common computer applications
Excellent interpersonal, written, and verbal communication skills
Demonstrated organizational, planning, and time-management skills
Ability to manage multiple concurrent orders while maintaining accuracy and meeting deadlines

Desired Qualifications

Associate’s degree or technical training in computer aided drafting, mathematics, or related field.
Relevant experience in custom order detailing may be considered in place of preferred education.
Experience with AutoCAD, DraftSight, or similar technical drafting applications
Knowledge of drafting, detailing, drawing interpretations, and related design principles
General knowledge of steel construction
Hollow metal manufacturing experience
Understanding of the architectural hardware industry, building products and/or structures

Benefits

Opportunity to work for a global leader in access solutions.
Support with regular feedback, training, and development opportunities.
Empowerment to build career around aspirations and ambitions.
Diverse and inclusive teams, valuing different perspectives and experiences.

Skills

Microsoft WordMicrosoft ExcelMicrosoft OutlookAutoCADDraftSight

#order processing#customer specifications#technical drawings#work instructions#doors#frames#hardware#manufacturing#problem-solving#Microsoft Office#AutoCAD#DraftSight#steel industry#architectural hardware

About ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

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