Technical Executive
Logistics, Sales & Operations · Sales & Business Development · Customer Success
In short
We are looking for a Technical Executive in Surat to provide installation, commissioning, troubleshooting, and after-sales technical support for sensor doors and access control systems. This role involves customer interaction, site assessments, and ensuring product performance, with extensive travel required in the assigned region.
Responsibilities
- Attend technical complaints assigned by Technical Manager to rectify on-site product issues.
- Install sensor doors / access control systems and demonstrate product functionality.
- Conduct initial site visits to recommend appropriate products to customers.
- Escalate unresolved product issues to the Technical Manager for product replacement.
- Fill complaint reports and customer feedback forms after work completion.
Requirements
- Graduate
- 2-5 years of experience in tech support or a similar job
- Previous experience in tech support or a similar job
Desired Qualifications
- Attention to details
- Team Working
- Solution-oriented
Benefits
- Opportunity to work with a global leader in access solutions.
- Supportive work environment that values results and diverse perspectives.
- Opportunities for career growth, training, and development.
Skills
TroubleshootingInstallationCustomer Support
#Technical Support#Sensor Doors#Access Control Systems
Company
ASSA ABLOY GroupJob Posted
2 weeks ago
Expires
in 3 months
Employment Type
Full Time
Work mode
On Site
Experience Level
Entry
Locations
Surat, India
Mumbai, India
Qualification
Undergraduate
Applicants
Be an early applicant
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