Technical Executive

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundframgång

I korthet

We are looking for a Technical Executive in Surat to provide installation, commissioning, troubleshooting, and after-sales technical support for sensor doors and access control systems. This role involves customer interaction, site assessments, and ensuring product performance, with extensive travel required in the assigned region.

Ansvarsområden

  • Attend technical complaints assigned by Technical Manager to rectify on-site product issues.
  • Install sensor doors / access control systems and demonstrate product functionality.
  • Conduct initial site visits to recommend appropriate products to customers.
  • Escalate unresolved product issues to the Technical Manager for product replacement.
  • Fill complaint reports and customer feedback forms after work completion.

Krav

  • Graduate
  • 2-5 years of experience in tech support or a similar job
  • Previous experience in tech support or a similar job

Önskade kvalifikationer

  • Attention to details
  • Team Working
  • Solution-oriented

Förmåner

  • Opportunity to work with a global leader in access solutions.
  • Supportive work environment that values results and diverse perspectives.
  • Opportunities for career growth, training, and development.

Färdigheter

TroubleshootingInstallationCustomer Support
#Technical Support#Sensor Doors#Access Control Systems

Publicerade jobb

för 2 veckor sedan

Upphör

om 3 månader

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Surat, India

Mumbai, India

Kvalifikation

Grundnivå

Sökande

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