Investigation Associate, Relay Product Excellence

Logistics, Sales & Operations · Supply Chain & Transport · Procurement

In short

Amazon is seeking a detail-oriented Investigation Associate in Bengaluru, Karnataka to perform identity verification and risk management for its transportation network. This role involves reviewing cases methodically according to SOPs, meeting targets, and contributing to fraud prevention efforts.

Responsibilities

Conduct investigations as per Standard Operating Procedures (SOP).
Identify and help minimize risks posed by fraud or abuse patterns and trends.
Consistently achieve daily, weekly, and monthly targets and quality standards for investigations.
Systematically escalate problems or variances in information.
Follow through on resolutions to ensure they are delivered.
Participate in ad-hoc projects and assignments.

Requirements

Bachelor's degree.

Desired Qualifications

Background in transportation or risk management.
Comfortable working in a 24x7 rotating shift environment.
Ability to find satisfaction in pattern recognition, clear processes, and measurable outcomes.
Bachelor's degree in any field of study.

Benefits

Work in a 24x7 rotating shift environment with flexible weekly offs.
Opportunity to play a direct role in protecting the integrity of Amazon's transportation operations.
Inclusive culture that empowers Amazonians to deliver the best results.
Workplace accommodation and adjustment support for individuals with disabilities.

Skills

pattern recognitionrisk managementfraud detection

#investigations#risk management#identity verification#transportation#fraud#SOP#quality standards#escalation#problem-solving

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