Technical Executive

Logistics, Sales & Operations · Sales & Business Development · Customer Success

In short

We are looking for a Technical Executive in Surat to provide installation, commissioning, troubleshooting, and after-sales technical support for sensor doors and access control systems. This role involves customer interaction, site assessments, and ensuring product performance, with extensive travel required in the assigned region.

Responsibilities

  • Attend technical complaints assigned by Technical Manager to rectify on-site product issues.
  • Install sensor doors / access control systems and demonstrate product functionality.
  • Conduct initial site visits to recommend appropriate products to customers.
  • Escalate unresolved product issues to the Technical Manager for product replacement.
  • Fill complaint reports and customer feedback forms after work completion.

Requirements

  • Graduate
  • 2-5 years of experience in tech support or a similar job
  • Previous experience in tech support or a similar job

Desired Qualifications

  • Attention to details
  • Team Working
  • Solution-oriented

Benefits

  • Opportunity to work with a global leader in access solutions.
  • Supportive work environment that values results and diverse perspectives.
  • Opportunities for career growth, training, and development.

Skills

TroubleshootingInstallationCustomer Support
#Technical Support#Sensor Doors#Access Control Systems
ASSA ABLOY Group Logo

About ASSA ABLOY Group

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…

Job Posted

2 weeks ago

Expires

in 3 months

Employment Type

Full Time

Work mode

On Site

Experience Level

Entry

Locations

Surat, India

Mumbai, India

Qualification

Undergraduate

Applicants

Be an early applicant