Support Specialist with Lithuanian skill in Paywerk
Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Dataanalys
I korthet
Ansvarsområden
- Support partners with integrations and technical questions, guiding them through a smooth onboarding.
- Work with partners and internal teams to help them integrate with bank systems.
- Act as a link for sales teams by helping them understand the product and sell it more effectively.
- Investigate integration and onboarding issues, find the root cause, and escalate when needed.
- Collaborate with technical and operational colleagues to improve support, onboarding, and documentation.
Krav
- Fluent English and Lithuanian.
- Experience in technical support, integration support, onboarding, or a similar role working with partners.
- Understanding of APIs and web technologies, including HTTP, REST, JSON, and webhooks.
- Experience working with external partners in a B2B environment.
- Strong communication and problem-solving skills.
- Ability to explain technical topics in plain language.
Önskade kvalifikationer
- Experience in fintech, payments, banking, or another regulated environment is an advantage.
- Experience with tools such as Jira, Zendesk, or Freshdesk is an advantage.
Förmåner
- Personal and professional growth through self-leadership and continuous development.
- Meaningful work that positively impacts our workplace, our customers, and society.
- An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.
- A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.
- Country-specific benefits, including banking offers, a pension plan, our share-based reward program, health insurance in the Baltics and a health allowance in Sweden.
- Salary range: 2,600-3,900 € gross per month (for employment in Estonia).
Färdigheter
Om Swedbank
Since 1820, Swedbank has been the bank for the many households and businesses. We are a modern financial services platform focused on customer satisfaction. Our goal is to encourage people to save for a better future, and we aim to help people, businesses and society to grow by promoting a healthy and sustainable economy. As an equal opportunity employer, we believe that diversity and equality help us to grow and achieve our goals. We encourage a culture built on trust, respect and our values - open, simple and caring. With 7.4 million private customers and more than 600,000 corporate and…
Företag
SwedbankPublicerade jobb
för 5 dagar sedan
Upphör
om 4 dagar
Anställningstyp
Heltid
Arbetsform
Hybrid
Lön
2 600–3 900 € / månad
Erfarenhetsnivå
Mellannivå
Platser
Tallinn, Estonia
Sökande
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