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Field Service Technician- East Region

Bygg, teknik och hantverk · Kvalificerade hantverksyrken · Fastighetsunderhåll · Industriell ekonomi

I korthet

Atlas Copco is seeking a Field Service Technician for their East Region. This role involves providing on-site technical support, performing installations, maintenance, and repairs on customer equipment, and acting as a Subject Matter Expert. Candidates should have 2-3 years of experience in mechanical and electrical troubleshooting and possess strong IT and customer service skills.

Ansvarsområden

  • Act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems.
  • Provide world-class technical support on-site at customers in a dedicated region.
  • Perform new installations, commissioning, preventative maintenance, and calibrations on tools and assembly systems.
  • Provide service coordination, cross-functional knowledge sharing, and team member support.
  • Build strong relationships with customers and assist with issues.
  • Create detailed reports and capture costs through timely administrative work.
  • Perform hands-on troubleshooting, programming, and repairs.
  • Reinforce correct operation and 'Best Practices' of Atlas Copco equipment.
  • Respond and travel to emergency field repair of Atlas Copco equipment.
  • Coordinate travel schedule and accommodations to visit customer sites.
  • Interface with customers externally and internally within the company.

Krav

  • Ability to travel up to 60% locally and 40% nationally.
  • Ability to work flexible work schedule.
  • 2-3 years of experience with mechanical and electrical troubleshooting.
  • Customer service excellence and ability to communicate across all levels of an organization.
  • IT, MS Office products, and networking or wireless communication proficiency.
  • Ability to work independently and as part of a team.
  • Ability to summarize technical problems and resolutions.
  • High School Diploma or GED required.
  • Valid US Driver's License.
  • Ability to lift and carry up to 60 lbs.

Önskade kvalifikationer

  • Interest and passion in furthering knowledge of industrial tooling.

Förmåner

  • Opportunities for growth, training, and career advancement.
  • Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
  • 401(k) with up to 6% company match.
  • Paid Maternity & Paternity Leave.
  • Gym, Education, and Health Reimbursements.
  • An inclusive environment that celebrates innovation, teamwork, and diversity.

Färdigheter

Mechanical TroubleshootingElectrical TroubleshootingMS OfficeNetworkingWireless CommunicationProgramming
#Field Service#Technician#East Region#Atlas Copco#Technical Support#Installations#Commissioning#Preventative Maintenance#Calibrations#Troubleshooting#Repairs
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Om Atlas Copco

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business.

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Företag

Atlas Copco

Publicerade jobb

för 2 månader sedan

Upphör

om 1 månad

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Asheville, United States

Knoxville, United States

Kvalifikation

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