The Job

Field Service Technician- East Region

Bygg, teknik och hantverk · Kvalificerade hantverksyrken · Fastighetsunderhåll · Industriell ekonomi

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Atlas Copco is seeking a Field Service Technician for their East Region. This role involves providing on-site technical support, performing installations, maintenance, and repairs on customer equipment, and acting as a Subject Matter Expert. Candidates should have 2-3 years of experience in mechanical and electrical troubleshooting and possess strong IT and customer service skills.

Ansvarsområden

  • Act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems.
  • Provide world-class technical support on-site at customers in a dedicated region.
  • Perform new installations, commissioning, preventative maintenance, and calibrations on tools and assembly systems.
  • Provide service coordination, cross-functional knowledge sharing, and team member support.
  • Build strong relationships with customers and assist with issues.
  • Create detailed reports and capture costs through timely administrative work.
  • Perform hands-on troubleshooting, programming, and repairs.
  • Reinforce correct operation and 'Best Practices' of Atlas Copco equipment.
  • Respond and travel to emergency field repair of Atlas Copco equipment.
  • Coordinate travel schedule and accommodations to visit customer sites.
  • Interface with customers externally and internally within the company.

Krav

  • Ability to travel up to 60% locally and 40% nationally.
  • Ability to work flexible work schedule.
  • 2-3 years of experience with mechanical and electrical troubleshooting.
  • Customer service excellence and ability to communicate across all levels of an organization.
  • IT, MS Office products, and networking or wireless communication proficiency.
  • Ability to work independently and as part of a team.
  • Ability to summarize technical problems and resolutions.
  • High School Diploma or GED required.
  • Valid US Driver's License.
  • Ability to lift and carry up to 60 lbs.

Önskade kvalifikationer

  • Interest and passion in furthering knowledge of industrial tooling.

Förmåner

  • Opportunities for growth, training, and career advancement.
  • Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
  • 401(k) with up to 6% company match.
  • Paid Maternity & Paternity Leave.
  • Gym, Education, and Health Reimbursements.
  • An inclusive environment that celebrates innovation, teamwork, and diversity.
#Field Service#Technician#East Region#Atlas Copco#Technical Support#Installations#Commissioning#Preventative Maintenance#Calibrations#Troubleshooting#Repairs
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Företag

Atlas Copco

Publicerade jobb

för 1 månad sedan

Upphör

om 3 månader

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Asheville, United States

Knoxville, United States

Kvalifikation

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