Field Service Technician- East Region
Construction, Engineering & Trades · Skilled Trades · Facilities Maintenance · Industrial Engineering
In short
Responsibilities
- Act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems.
- Provide world-class technical support on-site at customers in a dedicated region.
- Perform new installations, commissioning, preventative maintenance, and calibrations on tools and assembly systems.
- Provide service coordination, cross-functional knowledge sharing, and team member support.
- Build strong relationships with customers and assist with issues.
- Create detailed reports and capture costs through timely administrative work.
- Perform hands-on troubleshooting, programming, and repairs.
- Reinforce correct operation and 'Best Practices' of Atlas Copco equipment.
- Respond and travel to emergency field repair of Atlas Copco equipment.
- Coordinate travel schedule and accommodations to visit customer sites.
- Interface with customers externally and internally within the company.
Requirements
- Ability to travel up to 60% locally and 40% nationally.
- Ability to work flexible work schedule.
- 2-3 years of experience with mechanical and electrical troubleshooting.
- Customer service excellence and ability to communicate across all levels of an organization.
- IT, MS Office products, and networking or wireless communication proficiency.
- Ability to work independently and as part of a team.
- Ability to summarize technical problems and resolutions.
- High School Diploma or GED required.
- Valid US Driver's License.
- Ability to lift and carry up to 60 lbs.
Desired Qualifications
- Interest and passion in furthering knowledge of industrial tooling.
Benefits
- Opportunities for growth, training, and career advancement.
- Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
- 401(k) with up to 6% company match.
- Paid Maternity & Paternity Leave.
- Gym, Education, and Health Reimbursements.
- An inclusive environment that celebrates innovation, teamwork, and diversity.
Skills
About Atlas Copco
Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business.
Company
Atlas CopcoJob Posted
2 months ago
Expires
in 1 month
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Asheville, United States
Knoxville, United States
Qualification
Applicants
Be an early applicant
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