CXQO Associate, CXQO

Teknik, data och digitalt · Data, AI och analys · Dataanalys · Data engineering · Mjukvaruutveckling

I korthet

The CXQO Associate will perform data collection tasks related to an Amazon device application or service, adhering to Standard Operating Procedures. This role involves participating in process improvement, partnering with management on delays, reporting technical issues, and maintaining strict confidentiality. A Bachelor's degree and fluency in English are required.

Ansvarsområden

Perform data collection tasks related to an Amazon device application or service.
Execute tasks assigned daily by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
Participate in process improvement to increase the quality, efficiency, and accuracy of your teams' processes.
Partner with your team manager when your work is delayed or blocked due to technical issues.
Report issues with tools and software to the development team when necessary.
Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.

Krav

Bachelor's degree
Speak, write, and read fluently in English

Önskade kvalifikationer

Knowledge of Microsoft Office products and applications
Speak, write, and read fluently in Hindi
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Förmåner

Flexible work hours and arrangements are part of our culture.
Ongoing events and learning experiences
Endless knowledge-sharing, mentorship and other career-advancing resources

Färdigheter

Microsoft Office

#Operations#IT#Support Engineering#AI#Customer Experience

Om Amazon

Earth's most customer-centric company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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