Outcome Customer Engineer AI, Google Cloud

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science · Cloud Engineering

In short

As an AI Outcome Customer Engineer at Google Cloud, you will ensure successful AI solution adoption and delivery by bridging pre-sales and post-sales. You will lead technical design, diagnose complex issues, and liaise with product teams to drive customer success with Google's AI portfolio.

Responsibilities

Partner with account teams and Customer Engineers during technical evaluation to assess feasibility, shape proposals for adoption, and validate FDE engagement requests.
Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless integration of models, agents, and connectors into existing customer systems.
Diagnose and resolve complex customer implementation issues at the code level, identify product bugs, and test workarounds.
Serve as the liaison to core product and engineering teams, troubleshooting deployment blockers and translating field feedback into feature requests.
Steer implementation strategy through technical authority and architectural foresight, owning the technical reality of delivery.

Requirements

Bachelor’s degree or equivalent practical experience.
3 years of experience with cloud native architecture in a customer-facing or support role.
Experience with technical delivery strategies and interfacing with product or engineering organizations.
Experience in either system design or reading code (e.g., Java, C++, Python).
Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
Experience with enterprise integrations (APIs, ECMs, identity), Cloud infrastructure, or AI/ML model deployments.

Desired Qualifications

Experience diving into novel technical problems, deciphering ambiguity, diagnosing bugs, and emerging with credible architectural solutions.
Experience orchestrating specialized technical resources to execute complex builds.
Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
Ability to communicate fluently in English and Swedish.

Benefits

kr820000 - kr840000 (SEK) salary range
15% bonus target
Equity
Benefits
Direct access to DeepMind's engineering and research minds.

Skills

Cloud native architectureTechnical deliverySystem designReading codeJavaC++PythonOrchestration frameworksLangGraphAutoGenCrewAIEnterprise integrationsAPIsEnterprise Content Management (ECMs)Identity managementCloud infrastructureAI/ML model deploymentsGemini modelsVertex AI

#AI#Customer Engineering#Google Cloud#Architecture#Technical Delivery#System Design#Enterprise Integration#Cloud Infrastructure#AI/ML Deployment#Stockholm#Sweden

About Google

Innovative Full-Stack Developer | Building Scalable Solutions with Node.js & React

At Google, our mission is to organize the world's information and make it universally accessible and useful. From Search to AI, we develop products and services that improve the lives of billions, empowering individuals and businesses globally. We're driven by a passion for innovation, a commitment to solving complex problems, and a belief in the transformative power of technology. Since our founding in 1998, we've remained dedicated to creating a more helpful and connected world.

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