Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability · Manufacturing Engineering · Process Improvement
In short
As a remote Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment, providing excellent customer service. This role requires 1-2 years of technical experience, computer proficiency, and the ability to travel within the San Antonio/Austin, TX area for customer visits and paid training.
Responsibilities
- Perform routine preventive service, troubleshoot, and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Learn advanced topics such as VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads.
- Communicate with customers and Service Manager regarding services performed and present repair/upgrade options.
- Complete all service-related documentation accurately.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations (out-of-town and overnight possible).
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Proficient in using computers for work orders, ordering parts, and training.
- Ability to supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to one hour) of the assigned territory.
- Able to park a company-issued, branded service vehicle at your place of residence without restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics, and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- $30 - $36 per hour salary based on knowledge, skills, and experience, geographically adjusted.
- Overtime eligible; overtime begins after 8 work hours in a day.
#Service#Technician#Field Service#Customer Service#Mechanical#Electrical#Repair#Maintenance#Remote#Texas
Company
Atlas Copco
Job Posted
6 days ago
Expires
in 1 month
Employment Type
Full Time
WorkMode
Remote
Experience Level
Associate
Locations
San Antonio, United States
Austin, United States
Qualification
Diploma, Bachelor, Master, Doctoral
Applicants
Be an early applicant