Service Technician
Manufacturing & Production · Quality & Process · Maintenance & Reliability · Manufacturing Engineering · Process Improvement
In short
As a remote Service Technician, you will perform routine preventive service, troubleshoot, and repair air compressors and related equipment, providing excellent customer service. This role requires 1-2 years of technical experience, computer proficiency, and the ability to travel within the San Antonio/Austin, TX area for customer visits and paid training.
Responsibilities
- Perform routine preventive service, troubleshoot, and repair air compressors, air dryers, drains, controllers, and low pressure blowers.
- Set, install, and pipe compressor systems.
- Learn advanced topics such as VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean customer equipment pads.
- Communicate with customers and Service Manager regarding services performed and present repair/upgrade options.
- Complete all service-related documentation accurately.
- Attend training at Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs.
- Participate in a rotating 24/7/365 on-call pool, including travel to customer locations (out-of-town and overnight possible).
- Be subject to random drug testing.
Requirements
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused with ownership of meeting customer needs.
- Proficient in using computers for work orders, ordering parts, and training.
- Ability to supply all basic required tools.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- High School Diploma or equivalent required.
- Valid driver's license.
- Fluent in English.
- Reside within a reasonable commute (30 minutes to one hour) of the assigned territory.
- Able to park a company-issued, branded service vehicle at your place of residence without restrictions.
Desired Qualifications
- Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics, and/or pneumatics is preferred.
- Experience in HVAC is a plus.
- Certifications are a plus (EPA Certified).
Benefits
- Flexible benefits plan including medical, dental, and vision.
- Generous 401(k) retirement plan match and automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent paternal, adoption, and maternal leave.
- Company vehicle, laptop, cell phone, and uniform provided.
- $30 - $36 per hour salary based on knowledge, skills, and experience, geographically adjusted.
- Overtime eligible; overtime begins after 8 work hours in a day.
Skills
Mechanical RepairElectrical TheoryComputer LiteracyCustomer ServiceHVACVSDsRefrigerationIndustrial NetworksRemote MonitoringAir Audits
#Service#Technician#Field Service#Customer Service#Mechanical#Electrical#Repair#Maintenance#Remote#Texas
About Atlas Copco
Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business.
Company
Atlas CopcoJob Posted
1 month ago
Expires
in 1 week
Employment Type
Full Time
Work mode
Remote
Salary
US$30–36 · Negotiable
Experience Level
Associate
Locations
San Antonio, United States
Austin, United States
Qualification
Diploma, Bachelor, Master, Doctoral
Applicants
Be an early applicant
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