Process Specialist, CT, Control Tower

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Amazon is seeking a Process Specialist for its Network Flow Control Tower in Hyderabad. This role involves managing capacity plans, analyzing data, and resolving issues within the European transportation network. The ideal candidate will have a Bachelor's degree in a quantitative field and experience with SQL and Excel.

Responsibilities

Understand analytical simulations and assessments to make data-driven decisions.
Perform reporting and analysis using tools, portals, and advanced computer literacy (Excel, PowerPoint, Outlook, Word).
Pull and report data from databases (Excel, Access, SQL) and perform ad hoc analysis.
Develop and understand performance metrics to drive business results.
Systematically escalate problems and follow through on resolutions.
Define business and functional requirements for Amazon technology teams.
Communicate with external customers.
Provide real-time customer experience in a 24x7 operating environment.

Requirements

Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
Experience with SQL.

Desired Qualifications

Experience with Excel.

Skills

SQLExcelPowerPointOutlookWordAccess

#Process Operations#Network Flow#Control Tower#Transportation Execution#European Transportation Middle Mile#Sort Centers#Capacity Planning#Logistics#Supply Chain#Data Analysis#Reporting

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