Director Sales Operations
Logistics, Sales & Operations · Sales & Business Development · Sales Operations
In short
Microsoft is seeking a Director Sales Operations to support strategic planning, business execution, and operational excellence for the Small, Medium Enterprises and Channel organization. This role involves translating commercial strategy into actionable plans, driving business insights, improving sales operations, and managing segmentation, territory, and quota planning. Collaboration with cross-functional teams and partners is key to enhancing organizational effectiveness and achieving business outcomes.
Responsibilities
- Provide data-driven insights to accelerate sales performance across solution areas.
- Support business planning and execution and drive accountability through standardized reporting.
- Collaborate with Global Sales teams to address business intelligence needs, simplify tools, and consolidate reporting processes.
- Drive operational excellence by promoting the adoption of Global Sales Operations Center services, standardizing processes, and improving tool utilization.
- Lead fiscal year segmentation planning and execution aligned with Microsoft's commercial strategy.
- Lead fiscal year territory planning and manage in-year adjustments to optimize market coverage.
- Lead quota distribution and in-year adjustments to support business performance and revenue growth.
- Identify opportunities to strengthen team capabilities through training, knowledge sharing, and professional development.
- Demonstrate Microsoft's values of respect, integrity, and accountability while supporting adherence to company policies and the Trust Code.
Requirements
- Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 10+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.
Desired Qualifications
- Master's Degree in Business Administration, Organizational Design, or related field.
- Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 12+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field
- 11+ years of experience applying analytical thinking and creative problem-solving in dynamic environments, with demonstrated ability to prioritize and adapt to evolving business needs OR equivalent experience.
- Experience managing and collaborating with vendor and partner teams, including establishing expectations, defining scope and service-level agreements, overseeing deliverables and quality, and driving accountability across domestic, international, and outsourced operating models.
- Experience supporting the small and medium-sized business segment, including sales operations, segmentation, territory and coverage planning, and scaled or high-volume engagement models.
- Understanding of customer needs, purchasing behaviors, business economics, and the partner ecosystem supporting this segment.
Benefits
- The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year.
- There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
- Certain roles may be eligible for benefits and other compensation.
- Microsoft is an equal opportunity employer.
Skills
Sales OperationsBusiness InsightsProcess ImprovementReportingSales PerformanceProject ManagementAnalyticsFinanceMarketing
#Sales Operations#Sales Enablement#Microsoft Cloud Solutions#Small and Medium Enterprises#Channel Organization#Digital Engagement#Partner-led Solutions#Business Insights#Sales Performance#Business Planning#Operational Excellence#Segmentation Planning#Territory Planning#Quota Management#Capability Development#Compliance
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
1 day ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$130,900–303,600 / year
Experience Level
Director
Locations
United States
Qualification
Bachelor, Master
Applicants
Be an early applicant
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