Customer Service Associate (Childcare) Part-Time
Retail & Consumer Services · Customer Service · Customer Support
In short
Responsibilities
- Provide friendly and efficient car loading and/or unloading services.
- Keep the loading zone clean by clearing away straps, excess carts, and cardboard.
- Ensure all physical shopping tools (carts, pencils, bags, maps, twine) are stocked and maintained.
- Fill physical shopping tools at closing.
- Monitor physical and digital shopping tools, report IT issues, and remove unsafe stands.
- Address customer needs, resolve issues independently, and escalate to a manager when needed.
- Support in other customer service areas like Full Serve Hand Out (FSHO), Exchanges & Returns, and Click & Collect.
- Ensure a simple and efficient handout experience for FSHO.
- Properly stage products and equipment when supporting Returns.
- Create a positive customer experience with accurate order handoff for Click & Collect.
- Contribute to an inclusive IKEA culture.
Requirements
- Experience in retail.
- Ability to lift and carry up to 25lbs occasionally.
Desired Qualifications
- Open availability required Monday-Sunday.
- Must be able to work nights & weekends.
Benefits
- Generous paid time off, holiday, and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
Skills
About IKEA
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…
Company
IKEAJob Posted
2 days ago
Employment Type
Part Time
Work mode
On Site
Salary
US$17.50 / hr
Hours per week
16
Experience Level
Entry
Locations
Oak Creek, United States
Applicants
Be an early applicant
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