Consumer Care Officer

Logistics, Sales & Operations · Customer Support

In short

This role involves handling inbound and outbound customer calls and non-voice communications like email, Line, and chat. The primary focus is on providing accurate information, resolving customer inquiries, and ensuring a positive customer experience.

Responsibilities

Handle inbound and outbound customer calls.
Manage non-voice customer communications (Email, Line, Chat).
Provide accurate information to customers.
Resolve customer inquiries efficiently.
Ensure a positive customer experience.

Requirements

Strong communication skills.
Customer focus.
Ability to manage multiple tasks efficiently.

#Sales & Aftersales

About Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed approximately 39,000 people around the world. For more information go to…

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