In short
Microsoft seeks Business Program Managers to lead complex initiatives within the MCAPS Core Strategy & Transformation team, focusing on AI-first transformation and customer value. These remote, full-time roles involve translating business priorities into actionable programs, driving cross-functional execution, and measuring impact across various industries and customer segments.
Responsibilities
- Lead strategic programs and cross-functional execution, translating business priorities and customer needs into program strategies, operating models, execution plans, and measurable outcomes.
- Conduct program landscape research and analysis to identify stakeholders, define program scope, and ensure competitiveness.
- Coordinate work across sales, customer success, support, engineering, commercial, enablement, partner, and industry teams.
- Establish objectives, stakeholder responsibilities, governance, milestones, operating rhythms, budgets, risks, and dependencies.
- Drive initiatives from planning through implementation, including pilots, documentation, readiness, and transition to long-term owners.
- Measure impact and drive adoption by defining success using appropriate KPIs, OKRs, ROI, customer outcomes, adoption, usage, and commercial measures.
- Monitor program health, evaluate business value and risk, and use evidence to improve, scale, or retire programs.
- Build stakeholder alignment and change plans, including communications, onboarding, training, reskilling, or partner readiness.
- Develop a deep understanding of how Digital Native companies build, scale, adopt cloud and AI technology, and engage with Microsoft.
- Identify friction in the customer experience and use customer and ecosystem evidence to shape cross-organizational programs and focused pilots.
- Develop industry-focused programs in Financial Services, Energy & Resources, or Manufacturing, translating AI and technology trends into scalable programs and use cases.
- Design and implement complex commercial programs across the MCAPS Core portfolio, connecting customer, partner, and growth motions.
Requirements
- Bachelor’s degree in Business, Operations, Finance, or a related field and 4+ years of experience in program management, process management, or process improvement; or equivalent experience.
Desired Qualifications
- Master’s degree in Business, Operations, Finance, or a related field and 6+ years of experience in program management, process management, or process improvement; or bachelor’s degree in a related field and 8+ years of such experience; or equivalent experience.
- Leading large, complex commercial programs in a global enterprise environment and working across 30+ stakeholders from varied functions, such as technical, business, finance, and change management.
- Building programs or operating models for Digital Native companies or emerging businesses, including work that spans organizational boundaries and involves ambiguity.
- 2-3 years of experience developing customer growth, transformation, adoption, or AI programs in Financial Services, Energy & Resources, or Manufacturing.
Benefits
- Certain roles may be eligible for benefits and other compensation.
#Business Operations#Business Program Management#Financial Services#Energy & Resources#Manufacturing#Digital Native#Emerging Business#AI transformation
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
1 day ago
Employment Type
Full Time
Work mode
Remote
Salary
US$97,600–188,400 · Negotiable
Experience Level
Mid-Senior
Locations
United States
Qualification
Bachelor
Applicants
Be an early applicant
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