Business Analyst, Global Solutions & Risk Compliance (GSRC)

Technology, Data & Digital · Data, AI & Analytics · Data Analysis · Business Intelligence · Business Analysis

In short

Wir suchen einen hochqualifizierten Business Analysten für die globale Lösungen & Risikokonformität (GSRC)-Abteilung bei Amazon. Diese Rolle ist für die technische Unterstützung von Datenanalyseplattformen, Berichtssystemen und BI-Tools zuständig und dient als Eskalationsstelle für komplexe Probleme.

Responsibilities

Serve as the primary escalation point for complex data and technical issues
Monitor and optimize BI platform performance
Investigate and resolve sophisticated problems with data pipelines
Collaborate with data engineering, analytics and development teams to identify and implement solutions for product issues
Create and maintain detailed technical documentation and knowledge base articles
Provide guidance on best practices for report development
Participate in on-call rotations for critical data support needs
Conduct root cause analysis for significant data incidents
Develop and implement proactive measures to prevent recurring issues
Contribute to the improvement of BI support processes and procedures
Liaison between support data engineering, analytics and development teams to ensure effective communication
Support data modeling and visualization standards

Requirements

Experience identifying and resolving complex issues
Bachelor's degree in Engineering, Data Engineering(DE), Business Intelligence, Analytics, Information Systems or related field
1+ years of experience in BI/technical support roles.
Strong understanding of relevant technologies and systems
Experience with BI/DE ticketing systems and support processes
Excellent problem-solving and analytical skills
Strong verbal and written communication abilities
Database management and SQL – Query optimization, Data modeling, Performance Tuning
Data visualization tools expertise (e.g., Quicksight, PowerBI, Tableau, Looker etc.)
ETL/ELT process and optimization knowledge – Data pipeline design, Data warehouse concepts, Data quality management
Advanced troubleshooting and debugging techniques
Data security and governance best practices - Data access controls, Compliance requirements, Data privacy standards

Desired Qualifications

Master's degree in a relevant technical field
Industry-recognized certifications (e.g., Quicksight, PowerBI, Tableau, Looker, Snowflake, ITIL, CompTIA, relevant vendor certifications)
Knowledge of one or more programming languages
Familiarity with cloud technologies (AWS, Azure, GCP)
Experience with performance analysis and optimization
Experience in a SaaS or enterprise software environment

Benefits

Inclusive culture empowers Amazonians to deliver the best results for our customers.

Skills

SQLQuicksightPowerBITableauLookerPythonBashAWSAzureGCP

#e-commerce#cloud computing#data analytics#reporting#BI tools

About Amazon

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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