Account Specialist

Finance, Banking & Legal · Accounting & Audit · Accounts Receivable

In short

Emerson is looking for an Accounts Receivable professional in Eden Prairie, MN to manage customer accounts, collect payments, and resolve issues. The role involves maximizing collections, maintaining customer relationships, and coordinating with internal teams to ensure timely payments.

Responsibilities

Maximize collection of overdue AR within an assigned portfolio of Emerson's most strategic customers and monitor trends in delinquent accounts to prioritize collections actions
Establish and maintain professional customer relationships to maximize collections effectiveness through personal interactions
Contact assigned strategic customers regarding outstanding invoices to ensure timely payment and coordinate with customer to eliminate roadblocks in payment process
Research disputed and non-disputed delinquent account balances and recommend accounts that need escalated collection actions with the goal of reducing past due dollars
Coordinate and work closely with key Emerson personnel to resolve issues preventing or delaying payment
Leverage Sales Representative relationships for assistance in managing customer behavior
Participate in AR review meetings with supported business units/sites
Demonstrate subject matter expertise and exceptional customer service through handling incoming inquiries and resolution of complex problems
Exercise limited independent judgment and discretion in handling various functional scenarios
Actively participate and communicate in team-based work group
Follow company practices and policies
Perform clerical duties related to accounts receivable/collections
May provide business unit-specific, system or software training for new hires

Requirements

High School diploma or general equivalency degree (GED)
Six (6) or more years business related experience
Excellent verbal & written communication skills
Intermediate knowledge of Microsoft Excel and Outlook
Action oriented and results driven
Legal authorization to work in the United States

Desired Qualifications

Bachelor's degree
Collections experience in commercial collections and manufacturing
Detail oriented
Ability to prioritize and multi-task
Introductory credit analysis experience

Benefits

Variety of medical insurance plans, with dental and vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave
Competitive base salary, within the local market
Performance reward during annual merit review process

Skills

Microsoft ExcelMicrosoft Outlook

#AR#Accounts Receivable#Collections#Finance#Hybrid

About Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

See all open jobs at Emerson Read more about Emerson Website