Track Lead (Support & Operations)
Technology, Data & Digital · Product & Design · Business Analysis
In short
Responsibilities
- Analyze and map existing business workflows and application processes.
- Gather, document, and validate business and technical requirements from stakeholders.
- Identify inefficiencies and bottlenecks in the application packaging and deployment lifecycle.
- Collaborate with cross-functional teams including developers, IT Application Owners, product owners, and infrastructure teams.
- Translate business needs into functional specifications and user stories.
- Support UAT planning and execution by defining test cases and acceptance criteria.
- Assist in change management and training documentation for end-users.
Requirements
- Business Process Modeling: Visio, Tableau, Power Apps
- Requirements Management: JIRA, Confluence, SharePoint Online
- Application Packaging Knowledge: MSI, App-V, MSIX, SCCM, Intune (basic understanding)
- Data Analysis: Excel, SQL (basic querying), Power Apps (preferred)
- Documentation Tools: Microsoft Word, Excel, PowerPoint, SharePoint
- Understanding of Modernization Concepts: Cloud migration, containerization, CI/CD pipelines (conceptual level)
Desired Qualifications
- Experience in application modernization or digital transformation projects.
- Familiarity with Agile/Scrum methodologies.
- Strong communication and stakeholder management skills.
- Ability to work independently and manage multiple priorities.
Benefits
- Supercharge your potential
- Find your career
- Find your spark
- A place that knows that helping its customers stay on top starts by putting its people first.
Skills
About HCLTech
Supercharging progress through technology and innovation
HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…
Company
HCLTechJob Posted
4 days ago
Employment Type
Full Time
Work mode
On Site
Experience Level
Associate
Locations
Bengaluru, India
Applicants
Be an early applicant
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