Track Lead (Support & Operations)

Teknik, data och digitalt · Produkt och design · Verksamhetsanalys

I korthet

We are seeking a detail-oriented and proactive Business Analyst to support our application modernization initiative. The successful candidate will be responsible for analyzing current workflows, documenting business and technical requirements, and identifying bottlenecks—particularly in the application packaging process.

Ansvarsområden

Analyze and map existing business workflows and application processes.
Gather, document, and validate business and technical requirements from stakeholders.
Identify inefficiencies and bottlenecks in the application packaging and deployment lifecycle.
Collaborate with cross-functional teams including developers, IT Application Owners, product owners, and infrastructure teams.
Translate business needs into functional specifications and user stories.
Support UAT planning and execution by defining test cases and acceptance criteria.
Assist in change management and training documentation for end-users.

Krav

Business Process Modeling: Visio, Tableau, Power Apps
Requirements Management: JIRA, Confluence, SharePoint Online
Application Packaging Knowledge: MSI, App-V, MSIX, SCCM, Intune (basic understanding)
Data Analysis: Excel, SQL (basic querying), Power Apps (preferred)
Documentation Tools: Microsoft Word, Excel, PowerPoint, SharePoint
Understanding of Modernization Concepts: Cloud migration, containerization, CI/CD pipelines (conceptual level)

Önskade kvalifikationer

Experience in application modernization or digital transformation projects.
Familiarity with Agile/Scrum methodologies.
Strong communication and stakeholder management skills.
Ability to work independently and manage multiple priorities.

Förmåner

Supercharge your potential
Find your career
Find your spark
A place that knows that helping its customers stay on top starts by putting its people first.

Färdigheter

VisioTableauPower AppsJIRAConfluenceSharePoint OnlineMSIApp-VMSIXSCCMIntuneExcelSQLMicrosoft WordMicrosoft PowerPointSharePointCloud migrationcontainerizationCI/CD

#Business Analyst#Application Modernization#Application Packaging#Deployment Lifecycle#Stakeholder Management#User Stories#UAT#Agile#Scrum#Cloud Migration#CI/CD

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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