KAM Defence and Public Safety

Logistics, Sales & Operations

In short

Ericsson is seeking a Key Account Manager (KAM) for Defence & Public Safety in the UK to drive profitable business growth through strategic customer engagement and proactive business development. The role requires a deep understanding of the UK Defence and Public Safety ecosystem, strong executive relationship-building skills, and a proven track record in complex sales and public sector procurement.

Responsibilities

Develop and execute long-term account strategy for the UK Defence and Public Safety sector.
Identify, qualify, and secure business opportunities for sustainable growth.
Position Ericsson as a trusted advisor and technology leader in mission-critical communications.
Establish and maintain executive relationships with key customers and stakeholders.
Deliver orders, sales, profitability, and cash flow targets.
Own and govern sales opportunities, business cases, and commercial proposals.
Lead negotiations in public sector procurement and commercial contract discussions.
Monitor market developments, competitive activities, and policy changes.
Represent Ericsson at industry events and conferences.
Lead and inspire diverse virtual and cross-functional teams.

Requirements

Minimum 10 years of sales, account management, or business development experience in Defence, Public Safety, Mission Critical Communications, Government, Security, or Critical Infrastructure sectors.
Proven track record of securing and managing complex strategic accounts and large-scale transformational programmes.
Experience leading major public sector procurement and competitive tender processes.
Demonstrated success in driving profitable business growth and achieving challenging commercial objectives.
Strong understanding of the UK Defence and Public Safety landscape, including relevant customer organizations, procurement frameworks, and industry ecosystem.
Deep understanding of mission-critical communication solutions, private wireless networks, critical communications broadband, 4G/5G technologies, and digital transformation initiatives.
Strong commercial acumen, negotiation expertise, and consultative selling capabilities.
Exceptional stakeholder management and executive relationship-building skills.
Strategic thinker with strong analytical and problem-solving abilities.
Ability to influence at senior executive and government levels.
Strong leadership, communication, and collaboration skills in complex matrix organizations.
Bachelor's degree or higher in Engineering, Telecommunications, Business Administration, Defence Studies, or a related discipline.

Desired Qualifications

Advanced business or leadership qualifications are advantageous.

Benefits

Outstanding opportunity to use skills and imagination to push boundaries.
Build solutions never seen before to tough problems.
Challenged, but not alone; join a team of diverse innovators.
Go beyond the status quo to craft what comes next.

Skills

Account ManagementBusiness DevelopmentSalesNegotiationRelationship BuildingStrategic PlanningProject ManagementPublic RelationsDigital TransformationTelecommunications5G4G

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About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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