Innovation Programs Lead, APJ Innovation and Engagement

Technology, Data & Digital · Data, AI & Analytics · Data Science · Artificial Intelligence · Machine Learning

In short

The APJ Innovation and Engagement team seeks an Innovation Program Lead to drive customer impact through innovation experiences, blending Amazon's culture and AWS technology. This role involves facilitating executive sessions, developing AI-driven solutions, and building scalable engagement frameworks across 14 countries.

Responsibilities

Lead and facilitate executive-level innovation sessions focused on Amazon's culture (Working Backwards, customer obsession, bias for action).
Apply first-principles thinking to address customer challenges and translate them into actionable AI-driven solution pathways.
Own the customer journey beyond engagement, collaborating with field sales to drive solution adoption and accelerate time to production.
Design and implement scalable engagement frameworks, leveraging AI for process streamlining and insight capture.
Build capabilities to scale innovation experiences across top customers in the region, ensuring consistent quality and impact.
Develop strong operating interlocks with field sales, solutions architects, and partner organizations.
Codify successful patterns into playbooks, templates, and tooling for regional expansion.
Build next-generation content modules focused on generative AI, agentic systems, and applied AI.
Elevate the delivery experience by integrating AI for real-time content personalization and dynamic demonstrations.
Maintain a forward-looking content roadmap, monitoring industry signals and adapting offerings to evolving technology.

Requirements

6+ years of Go-To-Market, Business Development, Sales, or Consulting experience.
Experience presenting to both technical and non-technical executive audiences.
Strong first-principles problem-solving ability for deconstructing ambiguous customer challenges.
Ability to apply AI/ML capabilities to solve business problems and drive transformation outcomes.
Engage both technical and business audiences on generative AI, agentic systems, and applied AI.
Track record of driving measurable customer business outcomes in partnership with field sales teams.

Desired Qualifications

Experience operating across APJ markets with sensitivity to regional and cultural nuances.
Consulting background with experience advising senior leaders on technology-led business transformation.
Passion for Amazon's culture of innovation and ability to translate it into customer-facing experiences.
Hands-on experience applying AI tools to business problems and customer engagement workflows.

Benefits

Inclusive culture that empowers Amazonians to deliver the best results.
Workplace accommodation and adjustment support for individuals with disabilities during the application and hiring process.

Skills

Generative AIMachine LearningAWS

#innovation#engagement#program management#business development#consulting#AI#AWS

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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