HGV Technician Supervisor - London North
Automotive & Transport Services · Vehicle Service & Repair · Automotive Technician · Fleet Management
In short
Volvo Trucks is seeking an experienced HGV Technician Supervisor to lead their workshop team in London North (Enfield). This full-time role offers a competitive salary of up to £24 per hour plus overtime, focusing on effective team management, quality workmanship, and customer satisfaction. The ideal candidate will have NVQ Level 3, workshop experience, and strong communication skills.
Responsibilities
- Supervise and support a team of HGV Technicians within the workshop.
- Allocate and prioritise work to ensure jobs are completed efficiently and on time.
- Oversee servicing, maintenance, inspections and repairs of HGVs and commercial vehicles.
- Ensure all work is completed to manufacturer and company standards.
- Maintain high standards of health & safety and workshop housekeeping.
- Carry out quality checks and ensure vehicles are safe and roadworthy before release.
- Diagnose and assist with complex technical issues when required.
- Monitor workshop productivity, efficiency and job progress.
- Liaise with service advisors, transport operators, customers and other departments.
- Support technician training, development and performance.
- Ensure all relevant paperwork, job cards and maintenance records are completed accurately.
- Promote a positive, professional and safety-focused workshop environment.
- Work closely with the team to create high levels of morale and focus to ensure work is completed in a timely manner and with excellence in quality.
- Communicate effectively with the Workshop Controller and CSR’s to ensure technicians have valid job specifications and time budget prior to work commencing.
- Manage customer expectations at all times by working with each stage of the Genuine Volvo Service process.
- Maximise the shifts performance through effective problem solving, coaching & development.
Requirements
- Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
- Workshop experience – ideally in trucks/buses – with some supervisory know-how.
- A strong communicator who can get the best out of a team.
- Organised, proactive, and customer-focused.
- Full UK driving licence (HGV licence a big plus).
- Ability to manage and motivate a team of technicians in their daily activities.
- Ability to effectively communicate at all levels both written and verbally.
- Ability to work in an organised & methodical manner ensuring that all daily tasks are completed.
- Ability to delegate work to the appropriate personnel.
- Ability to operate GDS and Impact systems, specific to the GVS process stages.
- Basic knowledge of Microsoft Outlook.
Desired Qualifications
- Experienced automotive technician with leadership skills.
- Ready to take the next step in your career.
Benefits
- Salary up to £24 per hour + productive overtime!
- Rotating shift pattern 0600hrs to 1400hrs/1400hrs to 2200hrs
- 25 days holiday raising to 30 days with service + bank holidays
- Generous company pension
- Company-Paid Life Assurance (death in service benefit) for all pension members
- Inhouse training
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity leave/foster leave
- Cycle to work scheme – save up to 42% on cost of brand new bike
- Free eye test vouchers and contribution towards glasses
- Employee Assistance programs
- Discounts of up to 25% for gym memberships
- Many discounts for family and friends including cinema tickets, flowers & gifts, experience days, tickets for West End shows, holiday and travel discounts
- HGV Licence training
- Electrics Level 1 & 2 training
- E-Mobility Training (future-focused EV systems)
- Oscilloscope Diagnostics Training
- Technicians are trained to a minimum Volvo Bronze Level
- Opportunities to progress to Silver, and Gold Level accreditation
Skills
Microsoft Outlook
#HGV#Technician#Supervisor#London#Volvo#Truck#Bus#Workshop
About Volvo Group
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n
Company
Volvo GroupJob Posted
3 days ago
Employment Type
Full Time
Work mode
On Site
Salary
Negotiable
Experience Level
Mid-Senior
Locations
Enfield, United Kingdom
Qualification
Diploma
Applicants
Be an early applicant
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