Data Center Technician (DCO), Data Center Operations
Technology, Data & Digital · Data, AI & Analytics · Data Science
In short
Amazon Data Services India Private Limited is seeking a skilled Data Center Technician for its Operations team in Mumbai. This role is responsible for the maintenance and upkeep of data center infrastructure, including server rack installation, hardware break-fix, and troubleshooting network issues. The position requires knowledge of server hardware, cabling standards, and data center operations within a 24x7 shift rotation.
Responsibilities
- Maintenance and upkeep of data center infrastructure.
- Server rack installation, hardware break-fix, and troubleshooting network issues.
- Responding to emergent situations affecting operational stability.
- Meeting SLAs against assigned trouble tickets.
- Performing on-call duties and participating in Data Center operations, including scheduled maintenance and change management.
- Participating in team meetings for metric analysis and goal achievement.
- Contributing to documentation on technical issues through root cause analysis.
- Assisting in training less experienced team members (for more experienced technicians).
- Supporting Data Center infrastructure equipment (racks, servers, networking devices, etc.).
- Following instructions in a ticket-based environment for systematic problem resolution.
- Performing routine operation activities on hardware and spare parts.
- Maintaining tidiness in operation areas.
Requirements
- Knowledge of server hardware and components.
- Knowledge of fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies.
- 2+ years of data center experience.
Desired Qualifications
- Experience working in a colocation data center facility.
- Experience with computer hardware troubleshooting and repair.
- Experience in networking.
Benefits
- Career progression opportunities in Systems, Network, or Database Engineering, Software Development, AWS Support, Technical Operations, or Project Management.
- Development plan to help achieve career goals.
- Inclusive culture that welcomes bold ideas and empowers completion.
- Work-life harmony and flexibility.
- Curiosity and connection fostered through employee-led affinity groups and company-sponsored events.
- Endless knowledge-sharing, mentorship, and career-advancing resources.
#Data Center Operations#Linux#Hardware Engineer
Company
Amazon
Job Posted
2 days ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Mumbai, India
Applicants
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