Construction Quality Manager

Construction, Engineering & Trades · Architecture & Planning · Construction Management

In short

Microsoft Cloud Operations + Innovation is looking for a Construction Quality Manager to ensure facilities are built to design specifications and Microsoft quality standards, driving a "Right First Time" culture. This role involves auditing contractor quality performance, managing non-conformance reports, and utilizing digital quality platforms to track metrics and identify risks before they impact operations.

Responsibilities

Ensure facilities are built in accordance with design requirements, specifications, and Microsoft quality standards.
Promote a "Right First Time" culture to reduce rework, delays, and operational risks.
Verify General Contractors are executing their Quality Management System (QMS).
Conduct routine quality audits, inspections, and field observations.
Initiate and manage Non-Conformance Reports (NCRs).
Ensure corrective actions are developed, implemented, and verified.
Establish and maintain project quality plans.
Govern Inspection & Test Plans (ITPs), defining hold points, quality gates, and documentation requirements.
Administer quality tracking systems (Nexus/ACMS) and monitor issue closure timelines.
Produce dashboards and quality metrics for leadership visibility.
Perform field inspections and observations, monitor workmanship trends.
Support energization and commissioning readiness reviews.
Analyze trends across campuses and metros to capture lessons learned and recommend process improvements.
Hold GCs accountable for their QA/QC responsibilities and monitor closure performance.

Requirements

Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 5+ years related experience OR equivalent experience.

Desired Qualifications

Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 8+ years related experience OR equivalent experience.
7+ years experience working on data center projects.
Proficient in data analytics, reporting, and construction management tools such as Power BI, Nexus, Bluebeam, and BIM with strong analytical and problem-solving skills.
Detail-oriented with strong knowledge of construction specifications, quality standards, and installation compliance requirements.
Experience with continuous improvement methodologies such as Lean, DMAIC, Six Sigma, and change management.
Experience applying structured problem-solving tools such as RCA, FMEA, 8D, and CAPA.
Knowledge of ISO 9001 Quality Management Systems, quality auditing, and Cost of Poor Quality (COPQ) principles.
Experience developing, implementing, and managing structured quality management systems.
Professional quality certifications preferred, including USACE CQM, OSHA 30, ASQ CQE, CQA, CMQ/OE, Six Sigma Green Belt/Black Belt, ISO 9001 Lead Auditor, or equivalent.
Experience in data center, mission-critical, industrial, semiconductor, pharmaceutical, power, or oil & gas construction environments preferred.
Ability to meet Microsoft, customer and/or government security screening requirements.
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Benefits

The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Skills

Power BINexusBluebeamBIMLeanDMAICSix SigmaISO 9001RCAFMEA8DCAPA

#construction#quality#management#data centers#auditing#compliance#risk management#microsoft

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