Construction Quality Manager

Construction, Engineering & Trades · Architecture & Planning · Construction Management

In short

Microsoft Cloud Operations + Innovation is looking for a Construction Quality Manager to ensure data centers are built to Microsoft's quality standards and delivered ready to perform. This role involves auditing contractor quality performance, managing non-conformance reports, and maintaining the quality management system. The position is based in South Bend, IN, Columbus, OH, or Atlanta, GA, offering fully on-site work.

Responsibilities

Ensure facilities are built in accordance with design requirements, specifications, and Microsoft quality standards.
Promote a "Right First Time" culture to reduce rework, delays, and operational risks.
Verify General Contractors are executing their Quality Management System (QMS).
Conduct routine quality audits, inspections, and field observations.
Initiate and manage Non-Conformance Reports (NCRs) and ensure corrective actions are implemented and verified.
Establish and maintain project quality plans and review contractor quality plans.
Govern Inspection & Test Plans (ITPs) and define hold points and quality gates.
Administer quality tracking systems (Nexus/ACMS) and monitor issue closure timelines.
Perform field inspections and observations, monitor workmanship trends, and verify contractor compliance.
Support energization and commissioning readiness reviews and ensure documentation is appropriately closed prior to turnover.
Analyze trends across campuses and metros, capture lessons learned, and recommend process improvements.
Hold GCs accountable for their QA/QC responsibilities and monitor closure performance.

Requirements

Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 5+ years related experience OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements.
Required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 8+ years related experience OR equivalent experience.
7+ years experience working on data center projects.
Proficient in data analytics, reporting, and construction management tools such as Power BI, Nexus, Bluebeam, and BIM with strong analytical and problem-solving skills.
Detail-oriented with strong knowledge of construction specifications, quality standards, and installation compliance requirements.
Experience with continuous improvement methodologies such as Lean, DMAIC, Six Sigma, and change management.
Experience applying structured problem-solving tools such as RCA, FMEA, 8D, and CAPA.
Knowledge of ISO 9001 Quality Management Systems, quality auditing, and Cost of Poor Quality (COPQ) principles.
Experience developing, implementing, and managing structured quality management systems.
Professional quality certifications preferred, including USACE CQM, OSHA 30, ASQ CQE, CQA, CMQ/OE, Six Sigma Green Belt/Black Belt, ISO 9001 Lead Auditor, or equivalent.
Experience in data center, mission-critical, industrial, semiconductor, pharmaceutical, power, or oil & gas construction environments preferred.

Benefits

Relocation support will be provided.
Base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
Base pay range in San Francisco Bay area and New York City metropolitan area is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation.

Skills

Power BINexusBluebeamBIMLeanDMAICSix SigmaRCAFMEA8DCAPAISO 9001OSHA 30ASQ CQEASQ CQAASQ CMQ/OESix Sigma Green BeltSix Sigma Black BeltISO 9001 Lead Auditor

#Construction#Quality Management#Project Management#Data Centers#Auditing#Risk Management#Compliance

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