Transact Enablement Manager

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Microsoft is seeking a Transact Enablement Manager to join their Business Operations team. This hybrid role focuses on driving executional excellence and scaling Commercial Quote to Cash operations through AI and continuous improvement. You will partner with various business groups to ensure compliant and timely revenue processing and reporting, while identifying and implementing AI solutions to modernize operations.

Ansvarsområden

Leverage data, performance metrics, and AI-powered insights to monitor performance and demonstrate business impact.
Communicate Commercial operations performance status & health to relevant stakeholders, including up to CVP level.
Work with other teams (e.g., Vendor Ops, Field Ops, Partner Ops) to ensure processes are rigorous and executed efficiently.
Manage and maintain the relevant rhythm of business (ROB), ensuring participants and stakeholders are communicating and responding according to the necessary cadence.
Collect and evaluate data analytics, KPIs & insights to monitor business health, identify risks and mitigations plans, and ensure activities align with business objectives.
Champion a culture of continuous learning and continuous improvement, applying Lean principles, automation, and AI to streamline, simplify and scale operations.
Identify, pilot, and scale AI solutions (e.g., Copilot, agents, intelligent automation) that reduce manual effort, improve accuracy, and accelerate Quote to Cash execution.
Influence stakeholders and gain buy-in to define and drive strategy that shifts current priorities to new organizational initiatives and objectives.
Provide key insights from a Transact Services perspective into listening systems for future enhancements of policy & capabilities.
Support and contribute using data, predictive analytics, and business insights to forecasting for capacity planning and to inform the business on emerging trends.

Krav

Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
Business knowledge and ability to set clear expectations around business outcomes within a fast-paced global multi-site operation.
Data and analytical skills.
Proven experience of influencing across groups, managing individuals both directly and indirectly to achieve a common goal, with ability to work across cultures effectively.
Demonstrated change and project management skills.
Demonstrated collaboration skills with a keen understanding of how to drive results.
Demonstrated skills in relation to dealing with ambiguity and applying judgement.
Outstanding attention to detail combined with an ability to see the big picture (be both broad and deep).
Written and verbal communication skills (open, confident communicator effective in senior levels of engagement).
Curiosity and demonstrated ability to apply AI tools and continuous improvement methods to drive measurable results.

Önskade kvalifikationer

MBA is an advantage.
PMP Certification is a plus.
Working knowledge of International business practices.
Experience with AI, automation or analytics tools (e.g., Microsoft Copilot, Power Platform, Power BI).
Demonstrated experience of working in a complex, cross-functional and high change environment.
Experience driving operational performance and improvements.

Förmåner

Benefits and other compensation information available at https://careers.microsoft.com/us/en/us-corporate-pay

Färdigheter

AIcontinuous improvementprogram managementstakeholder managementcommunicationproblem solvingLean principlesautomationPower BIPower PlatformMicrosoft Copilot

#Business Operations#Program Management#AI#Automation#Commercial#Quote to Cash#Global Transact Services#Stakeholder Engagement#Continuous Improvement

Om Microsoft

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Företag

Microsoft

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Lön

97 600–188 400 US$ / år

Erfarenhetsnivå

Mellannivå

Platser

United States

Kvalifikation

Kandidatexamen, Masterexamen

Sökande

Ansök tidigt

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