Transact Enablement Manager
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Business Analysis · Program Management
In short
Responsibilities
- Leverage data, performance metrics, and AI-powered insights to monitor performance and demonstrate business impact.
- Communicate Commercial operations performance status & health to relevant stakeholders, including up to CVP level.
- Work with other teams (e.g., Vendor Ops, Field Ops, Partner Ops) to ensure processes are rigorous and executed efficiently.
- Manage and maintain the relevant rhythm of business (ROB), ensuring participants and stakeholders are communicating and responding according to the necessary cadence.
- Collect and evaluate data analytics, KPIs & insights to monitor business health, identify risks and mitigations plans, and ensure activities align with business objectives.
- Champion a culture of continuous learning and continuous improvement, applying Lean principles, automation, and AI to streamline, simplify and scale operations.
- Identify, pilot, and scale AI solutions (e.g., Copilot, agents, intelligent automation) that reduce manual effort, improve accuracy, and accelerate Quote to Cash execution.
- Influence stakeholders and gain buy-in to define and drive strategy that shifts current priorities to new organizational initiatives and objectives.
- Provide key insights from a Transact Services perspective into listening systems for future enhancements of policy & capabilities.
- Support and contribute using data, predictive analytics, and business insights to forecasting for capacity planning and to inform the business on emerging trends.
Requirements
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
- Business knowledge and ability to set clear expectations around business outcomes within a fast-paced global multi-site operation.
- Data and analytical skills.
- Proven experience of influencing across groups, managing individuals both directly and indirectly to achieve a common goal, with ability to work across cultures effectively.
- Demonstrated change and project management skills.
- Demonstrated collaboration skills with a keen understanding of how to drive results.
- Demonstrated skills in relation to dealing with ambiguity and applying judgement.
- Outstanding attention to detail combined with an ability to see the big picture (be both broad and deep).
- Written and verbal communication skills (open, confident communicator effective in senior levels of engagement).
- Curiosity and demonstrated ability to apply AI tools and continuous improvement methods to drive measurable results.
Desired Qualifications
- MBA is an advantage.
- PMP Certification is a plus.
- Working knowledge of International business practices.
- Experience with AI, automation or analytics tools (e.g., Microsoft Copilot, Power Platform, Power BI).
- Demonstrated experience of working in a complex, cross-functional and high change environment.
- Experience driving operational performance and improvements.
Benefits
- Benefits and other compensation information available at https://careers.microsoft.com/us/en/us-corporate-pay
Skills
About Microsoft
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Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$97,600–188,400 / year
Experience Level
Mid-Senior
Locations
United States
Qualification
Applicants
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