Technical Specialist

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling

I korthet

As a Technical Specialist in Chennai, India, you will provide L1/L2 support for SAP Fiori Launchpad and UI5 applications. Your responsibilities include resolving incidents related to application availability, usability, and technical diagnosis, while coordinating with various SAP teams.

Ansvarsområden

Triage and resolve incidents involving Fiori Launchpad access, application launch and navigation, tiles, catalogs, spaces and pages, SAPUI5 application errors, OData and Gateway service failures, browser and device compatibility, and backend-service dependencies.
Analyze front-end and backend logs to isolate the source of failures.
Coordinate authorization-related issues with SAP Security.
Coordinate Gateway, service and system-level issues with Basis and Integration teams.
Support standard Fiori configuration and approved minor corrections.
Validate resolutions in non-production environments.
Conduct browser, role and regression testing.
Support application launches and hypercare activities.
Prepare structured handovers for custom UI5 development, major redesign or new Fiori application requirements.
Maintain troubleshooting guides, known-error records and diagnostic instructions.
Identify opportunities for self-service guidance, monitoring and recurrence reduction.

Krav

Experience supporting SAP Fiori Launchpad and SAPUI5 applications.
Experience with SAP Gateway and OData services.
Understanding of Fiori catalogs, spaces, pages, tiles and role dependencies.
Ability to diagnose front-end, service-layer and backend issues.
Familiarity with MM, PP or EWM Fiori applications is desirable.
Experience with SAP production support, testing and structured technical escalation.

Förmåner

Supercharge your potential, find your career, and find your spark.
Work at a place that knows that helping its customers stay on top starts by putting its people first.

Färdigheter

SAP Fiori LaunchpadSAPUI5SAP GatewayODataMMPPEWM

#SAP#Fiori#UI5#Support#Consultant#Technical

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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