Sr Administrator (Support & Operations)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Teknisk support

I korthet

NCR Aloha POS Support Specialist (L2 Support Engineer) is required to provide technical support for NCR Aloha Point of Sale (POS) solutions in Quick Service Restaurants (QSR), Full-Service Restaurants (FSR), and retail locations. The role ensures business continuity by maintaining POS availability and resolving incidents.

Ansvarsområden

Support NCR Aloha POS software, terminals, and restaurant technology platforms.
Troubleshoot order processing, pricing, promotions, discounts, and transaction failures.
Support End-of-Day (EOD) processing and sales reporting issues.
Resolve menu configuration, item availability, and store setup issues.
Support BOH (Back of House), KDS (Kitchen Display Systems), kiosks, payment devices, and peripheral equipment.
Diagnose interface issues between Aloha POS and payment processors.
Monitor restaurant systems for availability and performance.
Support restaurant technology upgrades, rollouts, and lifecycle management activities.

Krav

NCR Aloha POS Administration and Support
Restaurant Technology Platforms
POS Hardware & Peripheral Devices
Kitchen Display Systems (KDS)
Payment Processing Integration

Färdigheter

NCR Aloha POSPOS HardwareKitchen Display SystemsPayment Processing Integration

#POS#Support#Restaurant Technology#L2 Support

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

Se alla lediga jobb hos HCLTech Läs mer om HCLTech Webbplats