Principal Customer Experience Program Management Manager
Logistik, försäljning och verksamhet · Programledning
I korthet
Ansvarsområden
- Own the end-to-end customer capacity experience and regional health strategy across Europe, the Middle East, and Africa.
- Define and execute regional capacity management strategies that anticipate demand, address systemic risks, and support Azure growth.
- Champion customer needs as the Voice of the Customer (VoC), influencing platform investments and allocation strategies.
- Drive alignment across engineering, infrastructure, planning, supply chain, sales, and customer success teams.
- Use data and business insight to guide executive decisions and influence analytical models and tooling.
- Build, lead, coach, and develop an inclusive team of Capacity Management professionals.
Krav
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
- Required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Önskade kvalifikationer
- Master's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
- 3+ years people management experience.
Förmåner
- Typical base pay range: £ 93,500.00 - £ 161,800.00 per year.
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
Färdigheter
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Företag
MicrosoftPublicerade jobb
för 4 dagar sedan
Anställningstyp
Heltid
Arbetsform
Distans
Lön
93 500–161 800 GBP · Förhandlingsbar
Erfarenhetsnivå
Ledning
Platser
United Kingdom
Kvalifikation
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