Junior Application Support & Site Reliability Engineer - Sales Engineering,IS&T

I korthet

Apple seeks a Junior Application Support & Site Reliability Engineer for its IS&T organization in Bengaluru. This entry-level role focuses on ensuring high availability, resilience, and performance of critical enterprise systems and cloud services. Responsibilities include incident triage, troubleshooting, root-cause analysis, automation, and CI/CD support.

Ansvarsområden

Monitor health, performance, and capacity of mission-critical applications and services.
Respond to production alerts, outages, and system anomalies.
Troubleshoot complex application, core system, network, and performance bottlenecks.
Perform database-level troubleshooting, query analysis, and performance tuning.
Identify root causes and implement permanent fixes in collaboration with cross-functional teams.
Build and refine telemetry dashboards, log aggregations, and alerting rules.
Track and uphold key reliability metrics (SLIs/SLOs).
Automate repetitive operational tasks and maintenance using scripts (Python, Bash).
Support production deployments, CI/CD pipeline runs, and build validations.
Execute production change requests following enterprise standards.
Leverage GenAI to accelerate log analysis, incident documentation, and operational efficiency.

Krav

1-2 years of combined work experience in Application Production Support (APS), DevOps, Systems Engineering, or Site Reliability Engineering (SRE).
Solid understanding of Linux/Unix internals and core system engineering concepts.
Programming/debugging exposure in Java and Python.
Familiarity with Java-based build tools (Maven, Gradle).
Strong debugging and querying skills with relational databases (PostgreSQL, Oracle DB, MySQL).
Hands-on exposure to observability and logging platforms (Splunk, Grafana, Prometheus, Dynatrace).
Proven track record in incident management, triage, and adhering to change/configuration management processes.
Basic understanding of CI/CD concepts and tools (Jenkins, GitHub Actions).
Exposure to GenAI solutions and AI-assisted workflows.
Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Information Technology, or related field.

Önskade kvalifikationer

Demonstrated ability to leverage AI/GenAI tools for log analysis, script generation, and issue investigation.
Hands-on experience with Docker containers.
Foundational knowledge of Kubernetes concepts.
Familiarity with public or private cloud platforms (AWS, GCP, or Azure).
Basic awareness of configuration automation tools (Ansible, Terraform).

Förmåner

Opportunity to work on large-scale, consequential technology systems.
Be part of an organization that supports 2.5 billion active Apple devices.
Contribute to systems processing billions of secure transactions.
Work in a fast-paced, agile engineering team.
Exceptional opportunity for career growth in production and reliability engineering.

#Application Support#Site Reliability Engineering#Sales Engineering#IS&T#Enterprise Systems#Cloud Services#High Availability#Incident Management#Troubleshooting#Database#Linux#Python#Bash#CI/CD#Automation#GenAI

Om Apple

Creating products that enrich people's daily lives

About Apple Inc. is a world-renowned technology company that has been at the forefront of innovation since its inception in 1976. Established by Steve Jobs, Steve Wozniak, and Ronald Wayne, Apple has grown to become one of the most influential and iconic brands in the world. With a mission to design products that are both user-friendly and aesthetically pleasing, Apple has revolutionized the way people interact with technology. Pioneering Products and Services Paragraph 2: Apple's diverse portfolio of products includes some of the most groundbreaking and sought-after devices in the industry.…

Se alla lediga jobb hos Apple Läs mer om Apple Webbplats