Investigation Associate, Relay Product Excellence

Logistik, försäljning och verksamhet · Leveranskedja och transport · Inköp

I korthet

Amazon is seeking an Investigation Associate in Bengaluru, Karnataka to review and verify identities, identify and minimize fraud risks, and ensure compliance with standard operating procedures in transportation operations. This role requires analytical rigor, comfort with a 24x7 rotating shift environment, and a focus on achieving quality and productivity targets.

Ansvarsområden

Conduct investigations as per SOP.
Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends.
Consistently achieve daily/weekly/monthly targets and quality standards for investigations.
Systematically escalate problems or variance in the information.
Follow through on resolutions to ensure they are delivered.
Participate in ad-hoc projects and assignments as necessary.
Review and verify identities across multiple processes.
Spot inconsistencies and resolve issues as per SOP.
Balance thoroughness with efficiency in case handling.

Krav

Bachelor's degree.
Comfortable working in a 24x7 rotating shift environment with flexible weekly offs.
Ability to work methodically using standard operating procedures.
Ability to maintain speed and accuracy in investigations.
Comfortable working with data and pattern recognition.
Comfortable with clear processes and measurable outcomes.

Önskade kvalifikationer

Bachelor's degree in any field of study.
Background in transportation or risk management.
Experience in analytical rigour to high-volume investigative work.

Förmåner

Inclusive culture empowering Amazonians to deliver the best results for customers.
Opportunity to play a direct role in protecting the integrity of Amazon's transportation operations.

#risk management#transportation#identity verification#investigation#fraud#abuse patterns#SOP#quality standards#analytical rigour#high-volume investigative work#24x7 rotating shift#flexible weekly offs

Om Amazon

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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