Field Service Technician – Engine Specialist, Kershaw, SC

Tillverkning och produktion · Produktion och montering · Produktionsteknik · Underhåll och driftsäkerhet

I korthet

Sandvik Mining seeks a Field Service Technician – Engine Specialist in Kershaw, SC to perform diagnostics, repair, and rebuilds on large industrial diesel engines, primarily Volvo. The role also involves general field service on Sandvik equipment, maximizing availability and reliability while acting as a customer point of contact. Requires a strong mechanical/electrical background, diagnostic skills, and experience with diesel engines, with MSHA certification or ability to obtain.

Ansvarsområden

Diagnose, troubleshoot, and perform fault finding on large industrial diesel engines (primarily Volvo, but also Cummins, Deutz) using OEM diagnostic software, electronic engine control data, fault codes, schematics, and service manuals.
Perform in-frame and out-of-frame engine repairs and rebuilds, including teardown, inspection, precision measurement, component assessment, and reassembly to OEM tolerances and torque specifications.
Repair and service engine sub-systems, including fuel injection, air intake and turbocharging, cooling, lubrication, electronic engine management, and exhaust aftertreatment systems.
Remove and install engines and major engine components, and perform post-repair testing, run-in, and performance verification.
Conduct root-cause analysis of engine failures and recommend corrective and preventive actions.
Support engine-related warranty claims, technical cases, and OEM communication with accurate failure documentation.
Act as the branch technical resource for engine work, coaching and mentoring other technicians.
Perform scheduled and preventive maintenance, inspections, and service on Sandvik underground and surface equipment.
Diagnose and repair hydraulic, electrical, electronic control, powertrain, rock drill, and pneumatic system faults using schematics, service manuals, and diagnostic tools.
Respond to breakdown and emergency service calls to minimize downtime and restore equipment safely and promptly.
Support assembly, pre-delivery inspection, commissioning, and handover of new and rebuilt equipment.
Remove, install, and support component change-outs and rebuilds.
Identify required parts, raise parts requests, and support accurate parts usage, returns, core, and warranty processes.
Complete accurate, timely, standardized field service reports, work orders, and time entries in Maximo and Dayforce.
Report equipment condition, recurring failures, and improvement opportunities to management, customers, and technical support teams.
Follow Sandvik, customer site, OSHA, and MSHA safety requirements at all times.
Maintain assigned tools, service vehicle, and test equipment.
Build professional customer relationships and represent Sandvik with a customer-first, solutions-focused approach.
Complete required product, engine OEM, safety, and technical training and progress through Sandvik technician levels; share knowledge with and mentor less-experienced technicians.

Krav

High school diploma or GED required.
Minimum five years of hands-on experience diagnosing, repairing, and rebuilding large industrial or off-highway diesel engines, including demonstrated experience on Volvo 13L and/or 16L engines.
Proficiency with electronic engine diagnostic tools and software, precision measuring instruments, and OEM engine service documentation.
Valid driver’s license with an acceptable driving record.
MSHA Part 46/48 training (or ability to obtain), and ability to meet customer site-access, medical, and fit-for-duty requirements.
Basic computer skills for electronic work orders, service reports, and time entry.
Proven experience in complete engine teardown, inspection, rebuild, and assembly to OEM specifications, including in-frame and out-of-frame overhauls.
Strong working knowledge of electronically controlled fuel injection, turbocharging, engine management, and modern emissions/exhaust aftertreatment systems.
Experience working in MSHA-regulated underground mines, quarries, or surface mining operations.
Ability to work independently at remote sites, communicate clearly with customers, and document work accurately.

Önskade kvalifikationer

Diesel engine or heavy equipment technical certification, completed diesel apprenticeship, or equivalent trade qualification strongly preferred.
Extensive experience troubleshooting, fault finding, repairing, and rebuilding Volvo 13L and 16L engines in industrial, off-highway, or mining applications strongly preferred.
Active Listening skills.
Success with both internal as well as external customers.
Flexibility in the workplace.
Willingness to manage administrative workload on the computer, participate in process improvement.
Experience with other large industrial diesel engine OEMs is an advantage.
Field service experience on Sandvik or comparable OEM underground or surface mining equipment preferred.
Working troubleshooting ability on hydraulic and electrical/electronic control systems using schematics and diagnostic tools.

Förmåner

Competitive wages ($35.00 to $45.00/hour, depending on experience).
Comprehensive total compensation package.
Competitive benefits package of health, dental, and disability insurance.
Outstanding 401(k) retirement savings plan.
Opportunities for professional competence development, training, and career advancement.

Färdigheter

Diesel EnginesMechanical BackgroundElectrical BackgroundDiagnostic SoftwareElectronic Engine ControlService ManualsHydraulic SystemsElectrical SystemsElectronic Control SystemsMaximoDayforceMSHA

#Diesel Engines#Field Service#Technician#Engine Specialist#Kershaw, SC#Sandvik Mining#Mechanical#Electrical#Diagnostic Skills#Volvo Engines#Cummins Engines#Deutz Engines#OEM#Troubleshooting#Repair#Rebuild#Hydraulic Systems#Powertrain#Drills#Loaders#Trucks#MSHA#OSHA#Safety#Customer Service#Technical Training#Career Advancement#Health Insurance#Dental Insurance#Disability Insurance#401(k)

Om Sandvik

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation and rock processing. In 2024, the Sandvik Group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

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