Customer Service Coordinator - French + Italian

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Kundframgång · Säljstöd

I korthet

Volvo Action Service is seeking a temporary Customer Service Coordinator fluent in English, French, and Italian to support European customers with vehicle breakdowns. This on-site role in Oostakker, Belgium, involves communicating with dealers, updating customers, and proactive problem-solving within a dynamic, international team.

Ansvarsområden

Support customers with international breakdowns using language skills.
Take full ownership of breakdowns and provide peace of mind to customers.
Communicate regularly with dealers performing repairs and update customers on progress.
Employ a creative and proactive approach to problem-solving.
Collaborate within a team environment.

Krav

Customer focused with a drive for the best possible service and solutions.
Confident communicator, adapting style to each customer.
Proactive and creative problem-solving mindset.
Team player, supportive of colleagues.
Open to working in shifts for round-the-clock service.
Fluent (written and verbal) in English, French, and Italian.

Önskade kvalifikationer

Keen to keep learning and developing skills.

Förmåner

Competitive salary.
Meal vouchers.
Transport costs covered.
Shift allowance.
Well-being services.
Restaurant on site.
Opportunity to grow within the company.
Good work-life balance.
International environment.
Support in relocation for international hires.

Färdigheter

FrenchItalianEnglish

#customer service#coordinator#french#italian#transportation#logistics#customer support

Om Volvo Group

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 100,000 people, has production facilities in 18 countries and sells its products in more than 190 markets.\n\n

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