CRM Quotes and Orders Logger - 6 months

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljstöd · Kundframgång

I korthet

Emerson is looking for a CRM Quotes and Orders Logger in Cluj-Napoca, Romania, for a 6-month full-time hybrid position. The role involves accurately registering customer RFQs and POs in CRM systems, maintaining high-quality records, and supporting sales teams to ensure efficient processing and a positive customer experience.

Ansvarsområden

Register customer RFQs and POs accurately and promptly within CRM systems.
Maintain high-quality CRM records in accordance with established standards, processes, and best practices.
Create and maintain customer accounts and contact information to ensure an accurate and up-to-date database.
Send timely acknowledgements confirming receipt of customer RFQs and POs.
Route CRM tasks and inquiries to the appropriate sales team members.
Partner with sales teams to support customer requirements and deliver high-quality service.
Update CRM records with relevant information related to customer requests and activities.
Maintain electronic documentation and support document archiving processes.
Provide mailbox management support when required.
Demonstrate flexibility in responding to changing priorities and urgent customer inquiries.

Krav

Proficiency in English, both written and spoken.
Experience working with customer data, business systems, or CRM platforms.
Strong computer skills, including Microsoft Office applications and web-based tools.
Ability to work effectively with geographically dispersed and virtual teams.
Strong organizational skills with a focus on accuracy and quality.
Excellent communication and collaboration skills.
Ability to manage multiple priorities while maintaining a customer-focused approach.

Önskade kvalifikationer

Experience supporting sales, order management, customer service, quotation processes, or CRM administration.
Knowledge of ERP systems or enterprise business applications.
Additional language skills beyond English.
Experience working in a multinational or shared services environment.
Familiarity with document management and archiving processes.

Förmåner

Opportunity to grow your career
Support business growth and operational excellence
Contribute to a positive customer experience
Investment in employee success through mentorship, training, or leadership opportunities
Fostering an environment that encourages innovation, collaboration, and diverse perspectives

Färdigheter

Microsoft OfficeCRM

#CRM#Quotes#Orders#Customer Service#Sales Support

Om Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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