configuration management specialist

Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · Systemteknik

I korthet

Alstom is seeking a full-time Configuration and Data Management Specialist in Bangalore. This role involves ensuring the accuracy and governance of the CMDB, enhancing processes, implementing automation, and driving continuous improvement within IS&T operations.

Ansvarsområden

Supporting the positioning and use of the CMDB as the single point of truth
Ensuring an end-to-end view of the configuration management process and acting as a key point of contact for BAU topics
Driving governance and day-to-day activities with a wide network of stakeholders
Continuously improving the accuracy and completeness of the CMDB and expanding its scope to cover the entire IS&T landscape
Advancing the automation of data uploads to the CMDB
Communicating configuration management strategies, priorities, and projects to both internal and external partners
Maintaining awareness and alignment with the IT leadership team through regular reporting
Measuring stakeholder satisfaction and implementing improvement plans

Krav

Graduate with a bachelor’s degree in IT (an advanced degree is preferred)
ITIL certification is a must
Minimum 6 years of experience in configuration management, IT project management, and team management
Experience with the ServiceNow platform is preferred
Excellent verbal and written communication skills, with the ability to interact and influence at all levels of the organization
Strong analytical, problem-solving, and critical thinking skills
Ability to formalize and present complex issues and concepts in a clear, concise manner
Result-oriented with strong attention to detail
Ability to work autonomously with minimal supervision
Experience managing multi-partner teams in complex environments
Ability to work effectively in virtual, geographically dispersed, and cross-cultural environments
Strong stakeholder management skills

Önskade kvalifikationer

An advanced degree in IT is preferred
Experience with the ServiceNow platform is preferred

Förmåner

Enjoy stability, challenges, and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and supportive colleagues
Contribute to innovative projects
Utilise our agile and flexible working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development, through award-winning learning programs
Progress towards leadership or expert roles in IT and configuration management
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Färdigheter

ServiceNowITIL

#configuration management#IT project management#team management#ServiceNow#ITIL#CMDB#governance

Om Alstom

Rail has the power to shape how societies grow, connect, and decarbonise. At Alstom, we turn this potential into reality, moving over 100 million people daily with safe, smart, and sustainable mobility solutions.

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