configuration management specialist
Technology, Data & Digital · Software & Web Development · Software Engineering · Systems Engineering
In short
Alstom is seeking a full-time Configuration and Data Management Specialist in Bangalore. This role involves ensuring the accuracy and governance of the CMDB, enhancing processes, implementing automation, and driving continuous improvement within IS&T operations.
Responsibilities
- Supporting the positioning and use of the CMDB as the single point of truth
- Ensuring an end-to-end view of the configuration management process and acting as a key point of contact for BAU topics
- Driving governance and day-to-day activities with a wide network of stakeholders
- Continuously improving the accuracy and completeness of the CMDB and expanding its scope to cover the entire IS&T landscape
- Advancing the automation of data uploads to the CMDB
- Communicating configuration management strategies, priorities, and projects to both internal and external partners
- Maintaining awareness and alignment with the IT leadership team through regular reporting
- Measuring stakeholder satisfaction and implementing improvement plans
Requirements
- Graduate with a bachelor’s degree in IT (an advanced degree is preferred)
- ITIL certification is a must
- Minimum 6 years of experience in configuration management, IT project management, and team management
- Experience with the ServiceNow platform is preferred
- Excellent verbal and written communication skills, with the ability to interact and influence at all levels of the organization
- Strong analytical, problem-solving, and critical thinking skills
- Ability to formalize and present complex issues and concepts in a clear, concise manner
- Result-oriented with strong attention to detail
- Ability to work autonomously with minimal supervision
- Experience managing multi-partner teams in complex environments
- Ability to work effectively in virtual, geographically dispersed, and cross-cultural environments
- Strong stakeholder management skills
Desired Qualifications
- An advanced degree in IT is preferred
- Experience with the ServiceNow platform is preferred
Benefits
- Enjoy stability, challenges, and a long-term career free from boring daily routines
- Work with new security standards for rail signalling
- Collaborate with transverse teams and supportive colleagues
- Contribute to innovative projects
- Utilise our agile and flexible working environment
- Steer your career in whatever direction you choose across functions and countries
- Benefit from our investment in your development, through award-winning learning programs
- Progress towards leadership or expert roles in IT and configuration management
- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
Skills
ServiceNowITIL
#configuration management#IT project management#team management#ServiceNow#ITIL#CMDB#governance
About Alstom
Rail has the power to shape how societies grow, connect, and decarbonise. At Alstom, we turn this potential into reality, moving over 100 million people daily with safe, smart, and sustainable mobility solutions.
Company
AlstomJob Posted
50 minutes ago
Employment Type
Full Time
Work mode
Hybrid
Experience Level
Senior
Locations
Bangalore, India
Qualification
Bachelor
Applicants
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