Business Intelligence Engineer III, Amazon Now

Teknik, data och digitalt · Data, AI och analys · Business intelligence · Dataanalys · Data engineering

I korthet

We are looking for a Business Intelligence Engineer to join the Customer Experience (CX) team at Amazon Now in Bengaluru. You will own the end-to-end data ecosystem for CX, building scalable ETL pipelines, automated dashboards, and self-service reporting frameworks. This role involves deep-dive analyses on customer behavior, supporting A/B experimentation, and proactive anomaly detection.

Ansvarsområden

Own the end-to-end data ecosystem for CX, building scalable ETL pipelines, automated dashboards, and self-service reporting frameworks.
Track key metrics across the customer journey including conversion funnels, delivery experience, retention, and NPS.
Partner cross-functionally with Product, UX, Engineering, and Operations teams to define success metrics for feature launches.
Conduct deep-dive analyses on customer behavior and journey pain points.
Support A/B experimentation.
Build anomaly detection to proactively flag CX degradation.

Krav

10+ years of professional or military experience
5+ years of SQL experience
Experience programming to extract, transform and clean large (multi-TB) data sets
Experience with theory and practice of design of experiments and statistical analysis of results
Experience with AWS technologies
Experience in scripting for automation (e.g. Python) and advanced SQL skills.
Experience with theory and practice of information retrieval, data science, machine learning and data mining

Önskade kvalifikationer

Experience working directly with business stakeholders to translate between data and business needs
Experience managing, analyzing and communicating results to senior leadership

Förmåner

Inclusive culture that empowers Amazonians to deliver the best results for our customers.

Färdigheter

SQLPythonAWSETLData ScienceMachine LearningData MiningA/B Testing

#Business Intelligence

Om Amazon

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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