Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Systemteknik

I korthet

The Intune & Remote Desktop Support Engineer is responsible for managing, supporting, and troubleshooting endpoint devices and remote access solutions. This role focuses on Microsoft Intune device management, application deployment, security compliance, and remote desktop support, ensuring endpoint security and system availability.

Ansvarsområden

Provide Level 1/Level 2 remote technical support to end users.
Troubleshoot Windows devices, software, and connectivity issues.
Support Remote Desktop Services (RDS), VPN, and remote access solutions.
Resolve incidents related to laptops, desktops, and peripherals.
Assist users with Microsoft 365 applications, including Outlook, Teams, and OneDrive.
Perform remote troubleshooting and escalate complex issues when required.

Krav

Remote Desktop Support
Intune

Önskade kvalifikationer

Managing, supporting, and troubleshooting endpoint devices and remote access solutions across the enterprise environment.
Microsoft Intune device management, application deployment, security compliance, remote desktop support, user onboarding/offboarding, and providing technical assistance to end users.
Ensuring endpoint security, system availability, and a seamless user experience while adhering to organizational policies and service level agreements (SLAs).

Färdigheter

Microsoft IntuneRemote Desktop ServicesMicrosoft WindowsMicrosoft ServersMicrosoft 365OutlookTeamsOneDriveVPN

#Intune#Remote Desktop Support#Windows#Microsoft Servers#RDS

Om HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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