In short
As a Service Package Sales Specialist at Alfa Laval, you will translate technical and service input into clear commercial structures and coordinate stakeholders to implement Marine Service Packages globally. This role requires a bachelor's degree or equivalent experience and 2-5 years of relevant professional experience, with strong coordination and structured problem-solving skills.
Responsibilities
- Collect service offering information from product groups, Service Development Managers, and other subject-matter experts.
- Translate technical and service-related content into clear, practical commercial structures.
- Prepare and maintain Service Package descriptions, templates, selection logic, and supporting documentation.
- Structure information concerning scope, deliverables, exclusions, service intervals, dependencies, and commercial conditions.
- Coordinate input and actions across functions, Business Units, product groups, regions, and field sales.
- Organize stakeholder meetings, document decisions, and follow up on actions and deadlines.
- Support the development and maintenance of the global Marine Service Package framework.
- Help ensure that package content follows common principles, terminology, and templates.
- Support the configuration of packages for specific customers, vessels, or fleets.
- Assist with maintaining tools and documents such as package registers, commercial schedules, and package overviews.
- Support Sales Companies in understanding and applying available Service Packages.
- Gather feedback from users and stakeholders and convert it into concrete improvements.
- Identify missing, conflicting, or unclear information and coordinate its resolution with the relevant owner.
- Contribute to training, communication, and rollout materials.
- Support progress tracking and reporting for Service Package activities.
Requirements
- A relevant bachelor’s degree or equivalent experience in Business, Engineering, Service, or another related field.
- 2 – 5 years’ professional experience in service sales, commercial support, sales support, project coordination, portfolio support, or a related area.
- An ability to understand technical or service-related information and convert it into practical commercial content.
- Strong coordination and stakeholder-management skills.
- Confidence working with colleagues from different functions, product areas, countries, and levels of seniority.
- A structured and pragmatic approach to assignments and problem-solving.
- Strong attention to detail and an ability to maintain clear documentation.
- An ability to manage several inputs, actions, and deadlines at the same time.
- Confidence working independently while knowing when to involve subject-matter experts or decisionmakers.
- An interest in marine service, lifecycle services, or recurring service agreements.
Desired Qualifications
- Experience from the marine industry, a Sales Company, service operations, or service agreements would be beneficial, but it is not essential.
Benefits
- A challenging position in an open and friendly environment where we help each other to develop and create value.
- Your work will have a true impact on Alfa Laval’s future success.
- We care about diversity, inclusion and equity in our recruitment processes.
- To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
#Marine Service Packages#Sales#Commercialization#Stakeholder Management#Documentation
About Alfa Laval
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success,…
Company
Alfa LavalJob Posted
3 days ago
Expires
in 5 days
Employment Type
Full Time
Work mode
On Site
Experience Level
Mid-Senior
Locations
Shanghai, China
Jakarta Selatan, Indonesia
Petaling Jaya, Malaysia
Singapore, Singapore
Qualification
Bachelor
Applicants
Be an early applicant
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